Senior Security Operations Engineer - Incident Response

Posted:
8/13/2024, 5:00:00 PM

Location(s):
Grand Rapids, Michigan, United States ⋅ Michigan, United States

Experience Level(s):
Senior

Field(s):
IT & Security

Workplace Type:
Hybrid

Job Title:  Security Operations Engineer – Incident Response (Managed Services)

Department:  Acrisure Information Security

Location:  Remote

About Acrisure

Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more.

Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win.

Responsibilities:

  • Serves as a primary responder to internal and external Security Incidents and will be a member of the after hours on-call rotation
  • Conducts investigations of suspicious activity, incident response, and corrective actions to improve security
  • Coordinates with relevant parties during Security Incidents to effectively communicate status, impact, estimated time to resolution, etc.
  • Creates Incident Summary Reports to be provided to internal and external stakeholders
  • Resolves issues escalated from the Security Operations Analyst Team
  • Evaluates new technologies, enhancements, and process improvements to improve security
  • Maintains an advanced knowledge with current emerging technologies and advancements within Information Security
  • Provides expertise and solutions for others as a subject matter expert
  • Take a metrics-driven approach to remediation and problem-solving.

This description is not meant to be all-inclusive and may be modified from time to time at the discretion of management.

Requirements:

  • Able to work independently and enjoy a high degree of interaction with team members
  • Ability to contribute to a collaborative environment by consistently demonstrating teamwork, high motivation, positive behavior and effort to achieve goals and objectives
  • Self-motivated and driven
  • Maintain a sense of urgency and ability to work with and meet deadlines
  • Demonstrate effective written and verbal communication, including the ability actively listen, and problem solve with minimal assistance
  • Demonstrates excellent time management and prioritization skills
  • Attention to detail and commitment to a high level of accuracy
  • The ability to multi task, prioritize, work independently, and use discretion surrounding sensitive information
  • Ability to maintain a professional demeanor and positive attitude

Education/Experience:

  • 3+ years of prior security experience, including hands-on experience in one or more of the following:  EDR/XDR, SIEM and Vulnerability management.
  • Willingness to challenge the status quo.
  • Demonstrated track record of leading or coordinating major security projects.
  • Experience with SIEM platforms and improvement (Rapid7 preferred) including configuration and architecture rather than just operations.
  • Solid understanding of major operating systems (Windows, Mac, Linux) as well as configuration management for these systems at scale.
  • Reasonable knowledge of TCP/IP concepts.
  • Ability to understand, interpret, and apply common security standards and frameworks such as NIST 800-53, CIS, SOX, and ISO-27001.

Benefits & Perks:

  • Competitive Compensation
  • Industry Leading Healthcare
  • Savings and Investments
  • Charitable Giving Programs
  • Offering hybrid work option           
  • Opportunities for Growth
  • Parental Leave
  • Generous time away

Acrisure is committed to making an impact in our communities by giving back, with millions committed to children’s health with Helen Devos Children’s Hospital and UPMC Children's Hospital of Pittsburgh.

For more, visit www.Acrisure.com  or learn more here.

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Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status.  California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant.
 

To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure’s property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure’s Human Resources Talent Department.