Innovate in Bengaluru

This position is based at our on-site office in Bengaluru. Lowe's offers an ultramodern work environment, complete with cutting-edge technology, collaborative workspaces, an on-site gym and clinic, and other perks to enhance your work experience. 

About Lowe’s

Lowe’s is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe’s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com

Lowe’s India, the Global Capability Center of Lowe’s Companies Inc., is a hub for driving our technology, business, analytics, and shared services strategy. Based in Bengaluru with over 4,500 associates, it powers innovations across omnichannel retail, AI/ML, enterprise architecture, supply chain, and customer experience. From supporting and launching homegrown solutions to fostering innovation through its Catalyze platform, Lowe’s India plays a pivotal role in transforming home improvement retail while upholding strong commitment to social impact and sustainability. For more information, visit Lowes India

About the Team

Enterprise Retail Product Cache (ERPC) is a Tier-0 platform that provides a centralized, low-latency product data layer powering discovery, shopping, and purchase experiences across Lowe’s digital and in-store channels. Built on a reactive, event-driven architecture (Kotlin/Java, Spring WebFlux, MongoDB, Kafka), it ensures high availability (99.99%+), scalability, and near real-time data access while abstracting upstream complexity. The platform also supports external data feeds for everywhere commerce integrations. This role involves working on distributed systems, intelligent caching, and evolving AI-driven capabilities for data quality, enrichment, and performance optimization.

Job Summary:

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Sample Manager functions to elaborate on: executing direction from leadership, delivering results that align with strategic objectives, communicating critical information to other teams, managing vendor relationships, developing processes that align to organizational goals, specific technical skills required for managing a process.

The Senior Manager for Enterprise Retail Product Cache (ERPC) leads the strategy, execution, and operational excellence of a Tier-0 platform that delivers a centralized, low-latency product data layer across Lowe’s omni-channel ecosystem. This role is responsible for translating leadership vision into scalable, high-impact outcomes that power product discovery, shopping, and purchase experiences across digital and in-store channels.

The role drives alignment between business objectives and platform capabilities by managing cross-functional collaboration, communicating complex technical concepts to diverse stakeholders, and ensuring seamless integration with upstream and downstream systems. The Senior Manager oversees vendor and partner relationships, governs data quality and platform reliability, and ensures adherence to enterprise standards for availability, scalability, and performance.

Leveraging deep expertise in distributed systems and modern architectures, this leader guides teams in building and evolving event-driven, reactive systems using technologies such as Kotlin/Java, Spring WebFlux, Kafka, and MongoDB. They champion engineering excellence, fostering a culture of innovation, resilience, and continuous improvement while maintaining 99.99%+ availability and low-latency SLAs.

Additionally, the role plays a key part in shaping future-forward capabilities, including AI-driven data enrichment, intelligent caching strategies, and adoption of agentic AI patterns to enhance product data access and customer experience.

Roles & Responsibilities:

Core Responsibilities:

Leads a team in support of achieving the company’s mission. Manages performance and fosters an inclusive environment to help associates achieve their potential.

• Manages engineering services in the design, build, and maintenance of solutions within a set of technology products and/or services; oversees the translation of business requirements and functional specifications into logical program designs, code modules, stable application systems, and software solutions.
• Influences and establishes best-in-class engineering practices through solid design decisions; conducts regular code reviews to ensure teams are adhering to best practices; is directly involved with resolving defects at the code and platform levels.
• Leverages DevOps tools to efficiently deliver products and observability tools to actively monitor and identify improvement opportunities with delivered products.
• Partners with scrum teams to ensure plans properly align team capacity and identifies ways to increase team velocity and reduce sprint spillover.
• Ensures the alignment, buy-in, and support of diverse stakeholders by building and maintaining trusting relationships with internal customers, third-party vendors, and senior management.
• Resolves escalated issues throughout the development, configuration, and modification of integrated business and/or enterprise application solutions.
• Designs solutions leveraging microservice architecture and relies on event and data-driven application programming interface integration.
• Partners with product team members to help inform the priorities within a set of products, applications, and/or services.
• Provides input for departmental budget and forecasting and manages expenses associated with initiatives within scope of responsibility. Coordinates the estimation and execution of plans, schedules, and resource forecasts for the services or applications in scope.
• Manages multiple services or applications and provides resources in support of the applications by leveraging partnerships with technology teams, vendors, and business leaders.
• Leads team through all technology solution development phases by ensuring team understands and adheres to company methodology, policies, standards, and controls. Educates and aligns team on departmental standard operating procedures, objectives and key results, and overall operationalization of assigned services or applications.

Years of Experience:

8 years of IT experience or software engineering or related field

Education Qualification & Certifications (optional)

Required Minimum Qualifications:

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List the education, certification, work experience and skills required to minimally qualify an individual for the job.

Bachelor’s degree in computer science, computer information systems (CIS), or related field or equivalent years of experience in lieu of education requirement, if applicable

8 years of IT experience

8 years of experience in software engineering or related field

8 years of experience working on project(s) involving the implementation of software development life cycles (SDLC)

3 years of experience leading project or technical teams with or without formal direct report responsibility; this includes experience providing technical direction, thought leadership, and coaching and mentoring team members

Skill Set Required

Primary Skills (must have)

Master’s degree in computer science, CIS, or related field

• 5 years of experience in software development in an agile environment and working with third-party vendors/software solution providers
• 5 years of experience working in an IT Infrastructure Library (ITIL) framework
• 3 years of experience in IT management in the retail industry
• 3 years of experience in an IT role requiring interaction with senior leadership

Secondary Skills (desired)

Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.