New Position
Product Manager – Financial Services
Campana Systems
Location: Waterloo, ON
Hybrid role: 2-3 days in office/rest remote
Position Summary
As a Product Manager for the Travel modules at Campana Systems, reporting to the Director of 
Professional Services, you will be an integral part of the AXIS team, delivering high-level business 
consulting services to our auto club clients. You will collaborate closely with auto club business units to 
ensure the successful launch, implementation, and training of AXIS business software. In this role, you 
will assess, recommend, and strategize the rollout of AXIS software solutions, tailoring them to meet the 
specific needs of each auto club. Additionally, you will oversee the entire product lifecycle, including 
planning, delivery, and marketing of our Travel solution. Key areas include but not limited to Booking and 
Reservation Management, Customer Relationship Management, Payment Gateway Integration, Supplier 
Management, Reporting and Analytics, Itinerary Management, Tour and Activity Management, 
Compliance and Legal Features, and 3rd party accounting system integration.
At Campana Systems, we are committed to setting and achieving ambitious goals that drive success for 
both our employees and customers. As a dynamic software development company, we deliver innovative 
enterprise and web-based business solutions to the auto club industry through our AXIS product. AXIS is 
proudly marketed across both Canada and the United States.
Job Responsibilities: 
• Client Assessments and Solutions: Conducting thorough assessments, analyses, and providing 
accurate quotations in response to client inquiries, challenges, or specific business needs.
• Collaboration with Project/Product Managers: Working closely with AXIS Project/Product 
Managers and clients to successfully implement new features and applications, ensuring alignment 
with business objectives.
• Support for Large Implementations: Assisting AXIS Project/Product Managers with the execution 
of major implementations and specialized client projects, ensuring smooth delivery and client 
satisfaction.
• Ownership of Financial Services Success: Taking responsibility for driving the success of our 
Financial Services modules by executing product enhancements, ensuring timely delivery, and 
supporting effective marketing strategies.
Competencies: 
• Commitment and Accountability: Demonstrates a strong sense of responsibility, consistently 
meeting challenging deadlines while remaining adaptable to shifting customer priorities.
• Integrity and Trustworthiness: Upholds ethical standards in all tasks, ensuring customer 
satisfaction without compromising quality or cutting corners.
• Quick Learner and Analytical Thinker: Exhibits the ability to rapidly grasp complex concepts and 
software, processing detailed information efficiently.
• Strong Organizational and Planning Skills: Effectively plans, organizes, and schedules tasks to 
maximize productivity and achieve team goals.
• Problem-Solving and Innovation: Skilled in analyzing complex issues and developing innovative 
solutions using available resources.
• Willingness to Travel: Comfortable with frequent travel across North America as required.
• Proactive Approach: Takes initiative and anticipates customer needs, acting in the best interest of 
the customer without needing direction.
Qualifications:
• University degree, relevant college diploma or equivalent related work experience.
• Excellent interpersonal, written/verbal communication and customer service skills.
• Strong research, analytical, problem-solving project management, and time management skills.
• Experience with enterprise business applications and project implementations.
• Proficiency in 3
rd party applications (Microsoft Office, Jira, Confluence, TeamSupport).
• Experience with turning customer requirements into a system design or deliverable solution.
Preferred Education and Experience:
• Project management methodologies.
• Auto club industry or a related service field.
• CTC – Certified Travel Counselor and/or CTIE – Certified Travel Industry Executive certification.
• Business intelligence/data warehousing/business analytics.
• Web Services.
• Accounting systems.
• Software quality assurance

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