Position Summary: The HR Shared Services Specialist II provides basic administrative support in all HR systems and tools to the global HR organization (leadership, COEs, and site HRs). This role is also responsible for data stewardship.

Responsibilities:

• Respond to basic inquiries via ticketing systems, email, chat, or call, following established business processes

• Process employee lifecycle transactions in HRIS (e.g. new hires, terminations, transfers)

• Route/escalate complex inquiries to Tier 2 support or HR Center of Excellence (COEs)

• Assist in generating standard reports

• Ensure data accuracy and confidentiality in all tasks

• Assist with routine data audits

• Assist with continuous improvement/automation projects and process documentation

• Assist in testing HRIS updates and system enhancements

Qualifications:

• 4-Year College Degree

• At least 1 year experience in HR operations or Shared Services, Customer Service or related field.

• Detail oriented and accurate.

• Exhibit high customer service orientation.

• Proficient in Microsoft Excel.

• Familiar with HR systems, service delivery frameworks, and best practices (Workday is preferred)

• Good communication skills, verbal and written.

• Self-starter and a strong team player. 

• Has analytical, problem-solving, customer service skills.

• Ability to manage multiple priorities in a high-volume environment.

• Must be willing to work on night shift 9:00 PM to 6:00 AM PHT

#LI-Hybrid

About Regal Rexnord