Field Service Engineer Proton Therapy (Floater)- Voorhees, NJ

Posted:
7/28/2024, 5:00:00 PM

Location(s):
New Jersey, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

Workplace Type:
Remote

Together, we can beat cancer.

At Varian, a Siemens Healthineers Company, we bring together the world's best talent to realize our vision of a world without fear of cancer. Together, we work passionately to develop and deliver easy-to-use, efficient oncology solutions.

We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what’s possible, to improve people’s lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success.

If you want to be part of this important mission, we want to hear from you. 

Field Service Engineer to service and maintain a highly complex Proton Particle Accelerator. Performs in-depth Preventative Maintenance and monitors system performance and parameters during clinical hours.
The position will be a travel position based in New Jersey.
A willingness to travel 75% of the time to Proton Centers across the United States and occasionally work/travel on the weekends if necessary.
The position will allow the Field Service Engineer to experience new challenges across many Proton sites, work with new team members and opportunities for new challenges and growth.
  • Ability to work and travel throughout the continental US.
  • A desire to help our team continuously improve.
  • Support when necessary, staffing at clinical sites, support Preventive Maintenance activities, technical updates, and modifications when necessary. 
  • Willingness to be home based at the Voorhees, NJ site, and travel when necessary.
  • Ability to relocate from the home base if necessary to meet business needs.
  • Performs in-depth system analysis for repairs and system optimization.
  • Provides highly visible customer support through the servicing and maintenance of the proton beam therapy system and ancillary devices.
  • Monitors system performance during clinical hours / patient treatment and resolves system issues.
  • Performs Preventative Maintenance per the site PM plan and in compliance with regulatory requirements.
  • Assist Senior FSE and Tech Lead with the installations and upgrades of a wide range of complex and advanced company products according to technical documentation and company guidelines to ensure that customer’s equipment operates efficiently.
  • Able to work in a highly dynamic environment that requires the individual to work a Compressed Rotating shift (Flex Shift), which comprises of a scheduled rotation of Days and Evening work shifts.
  • Able to work in a team environment with little to no direct supervision.
  • Performs all work with a high degree of professionalism, quality and a safety-first mindset.
  • Assists with coaching new and less experienced engineers in Clinical Operations, System Operation, and Technical Subject Matter – including the new product offerings.
  • Able to troubleshoot and identify system issues and performs system analysis for moderate to complex repairs.
  • Able to identify and understand the functionality of major parts in at least one sub-assembly and effectively convey this to others.  
  • Skilled in working with state-of-the-art hardware and software, PCs, and networking/wireless networking.
  • Assist with the service tasks and upgrades of a wide range of complex and advanced company products according to technical documentation and company guidelines to ensure that customers’ equipment operates efficiently.
  • Assist with the installations, upgrades, and STB activities.
  • Actively participates in the system escalations, equipment updates, and communication to management on status.
  • Provides and mentors others on accurate, detailed, and concise field service reports.
  • Skilled in the use of internal software applications for both the business and Proton System such as Microsoft Office Suite.,
  • Ability to learn SAP, Salesforce, Siemens PLC GUI, and Varian Treatment Control applications.
  • May be expected to travel up to 75% of the time.
  • Must have, or be able to acquire, a passport for international travel.

Minimum Required Skills and Knowledge:

  • Excellent verbal and written communication skills.
  • Professional experience with high voltage.
  • Electronic and electro-mechanical engineering experience.
  • Professional experience with micro-computers/PC based systems/PLCs
  • Experience with precision tools and diagnostic equipment (i.e., Calipers, Torque Wrench’s, DVMs, Oscilloscopes, etc.)

 

Other Desired Skills and Knowledge:  

  • Experience or knowledge with Imaging Systems/X-Rays. 
  • Experience or knowledge with Radio Frequency (RF).
  • Experience or knowledge with High vacuum.
  • Experience or knowledge with Vacuum leak checks/detection
  • Experience or knowledge Electro-magnetic field
  • Experience or knowledge with the maintenance of calibrated electronic and/or mechanical equipment.
  • Experience or knowledge of Robot technology fundamentals
  • Experience or knowledge of Cryogenics fundamentals 

 

Education/Experience:

Associate Degree or equivalent 4 - 6 years of related experience.

***This position will be based in New Jersey at the UPenn Voorhees site

 

Position must have full access to Varian client sites to perform the essential functions of this position. Many clients require Varian employees and representatives to meet certain Vendor Credentialing requirements before they will be allowed to have access to their sites. Unless prohibited by law, position must meet all Vendor Credentialing requirements necessary to have full client access and must continue to meet those requirements during the course of employment in this position. These requirements vary by client and may include, but are not limited to: Proof of valid identification (photo, driver's license, SSN) Criminal background checks Drug screens Immunizations (COVID-19, Hep B, MMR, Varicella, Influenza, Tetanus) Annual TB testing Healthcare training

Fighting cancer calls for big ideas.

We envision a world without fear of cancer. Achieving this vision takes dedication and commitment from all of us, every single day. That's why we celebrate and value the distinctly beautiful and intersectional identities of each of our employees. We are a mirror of our patient-base, which allows us to innovate. Big ideas come from everywhere, and the best ideas are fostered by our unique individual experiences. At Varian, we encourage you to bring your whole self to work and believe your bold and authentic perspective will help to power more victories over cancer.

#TogetherWeFight

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Equal Employment Opportunity Statement

Varian is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

EEO is the Law
Applicants and employees are protected under Federal law from discrimination. To learn more, Click here

Pay Transparency Non-Discrimination Provision
Varian follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.

The base pay range for this position is

Min $64,900 - Max $110,400

The pay wage range shown is based on the job posting's primary location. Actual compensation packages are based on a wide array of factors, including but not limited to skill set, experience, certifications, and location.

VARIAN MEDICAL SYSTEMS Inc

Website: https://varian.com/

Headquarter Location: Palo Alto, California, United States

Employee Count: 5001-10000

Year Founded: 1948

IPO Status: Public

Industries: Health Care ⋅ Manufacturing ⋅ Medical Device ⋅ Software