Work Location:
Charlotte, North Carolina, United States of America
Hours:
40
Pay Details:
$110,760 - $166,400 USD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Line of Business:
Business Management, Strategy & Support
Job Description:
The Senior Manager Third Party Risk, will report to the AVP, TPRM. This role is a second line of defense function responsible for leading a team to provide effective reporting and analytics to help identify, communicate and mitigate risk. This is a unique opportunity to interact with all levels of management including executives within both Risk Management and the business. In addition, the successful candidate will have the opportunity to work in a dynamic and exciting environment where new and innovative ways of leveraging analytics to drive business insights for vendor risk.
The Senior Third Party Risk Management team, within the Operational Risk Management team is responsible for assisting businesses and Corporate offices with managing Third Party risk and performance, while ensuring compliance to regulatory requirements and TD BANK policies and guidelines.
The Senior Manager, Third Party Risk has these accountabilities:
Manages a team responsible for the development of standards and requirements supporting the onboarding processes of third parties.
Supports compliance to third party regulation within the geographies the TD operates
Provides thought leadership related to TPRM activities and program improvements that can be Third party onboarding processes and owns the strategy and roadmap to achieve the desired target state for those items
Provides thought leadership related to enhancing third party risk manage ment processes
Stays current with emerging third party risk trends and regulation
Has oversight of the effective execution against specific program requirements, and has accountability to identify themes driving non compliance
Establishes testing and oversight model of the first line to support compliance to TPRM program requirements
Collaborates with Vendor Management to ensure clear understanding of TPRM's essential partnership in mitigating third party risk
Plays a key role in responding to regulatory requests related to third party risk assessment, performance monitoring and related reporting
Contributes to the strategic direction of the TPRM function by having industry, external and internal business awareness, recognizing and anticipating trends, identifying issues and opportunities, and recommending actions to Leadership
Builds and leverages internal and external relationships to support third party risk management
Contributes to the research, analysis, and production of regular and ad-hoc reports produced by TPRM
Manages, coaches and mentors direct report, Manager(s) level TPRM team members
Promotes a positive work environment that encourages proactivity, productivity, innovation, creativity, teamwork, quality analysis and consulting
Depth & Scope:
Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
Oversees and leads a highly complex and diverse function for an area of significant risk, complexity or scope while growing talent, developing skills and capabilities to achieve career goals, support project / initiative success and achieve business results
Manages and oversees the overall discipline and strategy for the respective areas while aligning to the enterprise best practices
Provides coaching, mentorship and guidance to practitioners, business, executives within area of expertise
Strategic partner to leadership team on the management of the function, with deep industry, external / internal, enterprise knowledge, recognizes and anticipates emerging trends and identifies operational efficiencies and opportunities with other business management / enterprise areas
Sets operational team direction and collaborate with others to execute on common goals
Focuses on longer-range planning for functional area (e.g. 12 months or greater)
Develops, communicates and implements a holistic governance and control strategy for own specific business function in support of and integrated with the overall business strategy
Manages and plans activities that require alignment across multiple areas
Leads the implementation of regulatory change management and provides guidance to the team in the development and/or integrated implementation of policies / procedures / changes across multiple business / functional areas
Leads partnership with management and respective teams for area of specialization with industry, enterprise, and business awareness; recognizing and anticipating emerging trends and; identifying issues and opportunities and recommending actions to senior management
Ensures all administration, control and compliance activities are complete and accurate to meet targets for own area
Ensures an integrated and aggregated view of all related business risk and control activities across the overall function providing escalations, recommendations, and decision support to leadership
Forecasts programs / initiatives and demand, and coordinates prioritization of the portfolio/ initiatives with key stakeholders
Provides functional / business level communications to ensure messages to stakeholders and/or employees are consistent, appropriate and aligned to business risk strategies and executive management direction
Provides direction to complex, wide ranging enterprise or cross-function / business projects as a SME and participates in designing, testing, and implementation of solutions
Education & Experience:
4-year degree or equivalent experience
10+ years of related experience
Demonstrated track record of cost, quality and schedule control of projects
Proven ability to effectively manage projects
Strong negotiation and conflict resolution skills
Detail oriented
Ability to exercise sound judgment
Excellent oral and written communication skills
Strong teamwork and client skill
Highly motivated
In-depth knowledge of construction standards, work methods, equipment and materials, operating practices and applicable codes
PC proficiency in MS Access, MS Word, MS Excel
Highest personal & professional integrity & standards, & advance TD's vision & protect the brand
Excellent judgment, including achieving the right risk/reward bale
Transparent communicator & respected TD representative, both internally and externally
Advance TD's leadership development, employee experience & diversity agenda
Role-models behaviors consistent with TD's leadership profile
PREFERRED QUALIFICATIONS
Strong analytical and problem-solving skills with creative thinking
Strong working knowledge of how to analyze, design, and drive the implementation of risk related processes
Knowledge of third party risk (and performance) management
Knowledge of operational risk processes – especially risk assessment and reporting
Demonstrable people management skills
Strong desire to learn and ability to adapt to a fast-paced changing work environment
Must be detail oriented
Strong language (written/verbal) and communication skills
Strong interpersonal skills with experience in providing service to clients
Strong organizational and time management / multi-tasking skills
Team player with the ability and confidence to work independently
Understanding of data analytics tools and processes
Ability to travel within the US and to Canada
Experience with third party management, risk management, regulatory compliance or outsourcing would be an asset
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more
Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.
Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at [email protected]. Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.