Are you looking for a supportive and collaborative workplace with great benefits and clear career development? You’ve come to the right place. 

Why choose Manulife? 

• Competitive Salary packages and performance bonuses 
• Day 1 HMO + FREE coverage for your dependents (inclusive of same-sex partners) 
• Retirement savings benefit 
• Rewarding culture that values wellness and well-being 
• Performance Bonus 
• Global network of industry experts 
• Extensive training resources 

Job Description: 

We’re looking for a Business Process Senior Associate to join our team at MBPS. This role is responsible for process indexing with utmost attention to quality and quantity, and process simple to complex work which includes New Claim Setup and Policy Maintenance.

Key Responsibilities: 

• Process and capture information to system according to established methods and procedures
• Practice good judgment in processing cases
• Perform thorough checking for every case and eliminate financial errors
• Suggest ways on how to improve the current process and team metrics
• Such other duties and functions as assigned by Operation Management 

Qualifications: 

• College Graduate in any field
• Proficient in MS Office Applications (Word, PowerPoint and Excel)
• Good verbal and written English communication skills
• Strong analytical and problem solving skills
• Ability to pay close attention to detail with a high degree of accuracy
• Fast Learner and can work with minimum supervision
• Strong organizational skills
• Good attendance record
• Team player

Let's make every day better together. Learn about our opportunities at JOBS.MANULIFE.COM 

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

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