Marketing Manager, Customer Demand Automation

Posted:
9/20/2024, 7:34:27 AM

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Growth & Marketing

Workplace Type:
Hybrid

Pay:
$59/hr or $122,720 total comp

POS-13963


The Customer Demand Automation team at HubSpot is seeking an innovative and customer-focused Marketing Manager to drive automation programs that enhance customer experiences, streamline sales processes, and generate demand for HubSpot.

HubSpot’s suite of products is more expansive than ever, but today our GTM relies too heavily on humans to identify opportunities for customers to upgrade and find new products to help their business grow better. We need to scale our mid- and up-market automation to streamline human-led sales processes and offer a more dynamic, proactive approach to customer sales.

In this role, you’ll use cutting-edge marketing automation & AI to connect customers with the right additional products at exactly the right time. You will build programs from the ground up, optimize existing programs for the new age, and unearth opportunities to create efficiency and add value.

Your work will shape our customers' interactions with HubSpot, scale demand, and give our customer-facing team time back to do what they do best - helping customers.  

In this role, you’ll get to:

  • Own every element of your program from top to bottom -- from strategy to defining metrics, and execution to reporting. 
  • Be an internal thought leader on what your audience and programs need to be successful - blending together deep customer insight and demand generation best practices.
  • Design, write, and build emails and automation. You’ll be responsible for the positioning, segmentation, and basic operations. 
  • Scale AI in marketing automation in new and innovative contexts.
  • Build novel, worldclass automation using data-driven decision-making, creativity and technologies.
  • Partner across the business - especially with Product Marketing, Customer Success, and Sales - to find new opportunities for efficiency, expanding your program and creating holistic customer experiences across channels. 
  • Drive continuous improvement through data-driven insights and recommendations.

We’re looking for someone who is:

  • Highly data-driven with the tenacity and skills to identify trends in data, and curiosity to discover the ‘why’. 
  • Motivated to deliver delightful customer AND frictionless sales experiences. 
  • Skilled in crafting automated customer experiences.
  • Comfortable transitioning between strategic planning and technical execution.
  • Collaborative team player with a proactive approach to problem-solving.
  • Deeply curious about and/or experienced with leveraging AI in demand-driving programs at scale.

You should have the following skills or experiences:

  • Strong writing and communication skills
  • Fluency in data analysis and interpetation to drive marketing strategy
  • Experience in email marketing and marketing automation
  • Ability to re-invent and not just execute on status quo, comfortable with change and a fast-paced environment
  • Proven expertise in project management and cross-group collaboration
  • Experimental mindset and experience running growth-focused experiments 

Experience with B2B growth marketing, revenue operations, and/or customer success would be a plus!




Cash compensation range: 56000-84000 USD Annually

This resource will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s compensation philosophy.

The cash compensation above includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are based on a few different factors unique to each candidate, including their skills, experience, qualifications and other job-related reasons.

We know that benefits are also an important piece of your total compensation package. To learn more about what’s included in total compensation, check out some of the benefits and perks HubSpot offers to help employees grow better.

At HubSpot, fair compensation practices isn’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community.

The Customer Demand Automation team at HubSpot is seeking an innovative and customer-focused Marketing Manager to drive automation programs that enhance customer experiences, streamline sales processes, and generate demand for HubSpot.

HubSpot’s suite of products is more expansive than ever, but today our GTM relies too heavily on humans to identify opportunities for customers to upgrade and find new products to help their business grow better. We need to scale our mid- and up-market automation to streamline human-led sales processes and offer a more dynamic, proactive approach to customer sales.

In this role, you’ll use cutting-edge marketing automation & AI to connect customers with the right additional products at exactly the right time. You will build programs from the ground up, optimize existing programs for the new age, and unearth opportunities to create efficiency and add value.

Your work will shape our customers' interactions with HubSpot, scale demand, and give our customer-facing team time back to do what they do best - helping customers.  

In this role, you’ll get to:

  • Own every element of your program from top to bottom -- from strategy to defining metrics, and execution to reporting. 
  • Be an internal thought leader on what your audience and programs need to be successful - blending together deep customer insight and demand generation best practices.
  • Design, write, and build emails and automation. You’ll be responsible for the positioning, segmentation, and basic operations. 
  • Scale AI in marketing automation in new and innovative contexts.
  • Build novel, worldclass automation using data-driven decision-making, creativity and technologies.
  • Partner across the business - especially with Product Marketing, Customer Success, and Sales - to find new opportunities for efficiency, expanding your program and creating holistic customer experiences across channels. 
  • Drive continuous improvement through data-driven insights and recommendations.

We’re looking for someone who is:

  • Highly data-driven with the tenacity and skills to identify trends in data, and curiosity to discover the ‘why’. 
  • Motivated to deliver delightful customer AND frictionless sales experiences. 
  • Skilled in crafting automated customer experiences.
  • Comfortable transitioning between strategic planning and technical execution.
  • Collaborative team player with a proactive approach to problem-solving.
  • Deeply curious about and/or experienced with leveraging AI in demand-driving programs at scale.

You should have the following skills or experiences:

  • Strong writing and communication skills
  • Fluency in data analysis and interpetation to drive marketing strategy
  • Experience in email marketing and marketing automation
  • Ability to re-invent and not just execute on status quo, comfortable with change and a fast-paced environment
  • Proven expertise in project management and cross-group collaboration
  • Experimental mindset and experience running growth-focused experiments 

Experience with B2B growth marketing, revenue operations, and/or customer success would be a plus!




Cash compensation range: 70000-105000 USD Annually

This resource will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s compensation philosophy.

The cash compensation above includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are based on a few different factors unique to each candidate, including their skills, experience, qualifications and other job-related reasons.

We know that benefits are also an important piece of your total compensation package. To learn more about what’s included in total compensation, check out some of the benefits and perks HubSpot offers to help employees grow better.

At HubSpot, fair compensation practices isn’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community.


We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.

If you need accommodations or assistance due to a disability, please reach out to us using this form. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.


At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee, or work from the Office, we want you to start your journey here by building strong connections with your team and peers. 

If you are joining our Engineering team in a full-time role, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events such as HubSpot’s annual PEER week, your Product Group Summit, and other in-person gatherings to continue building on those connections.

If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements.


Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page here.

India Applicants: link to HubSpot India's equal opportunity policy here.


About HubSpot

HubSpot (NYSE: HUBS) is a leading customer relationship management (CRM) platform that provides software and support to help businesses grow better. We build marketing, sales, service, and website management products that start free and scale to meet our customers’ needs at any stage of growth. We’re also building a company culture that empowers people to do their best work. If that sounds like something you’d like to be part of, we’d love to hear from you.

You can find out more about our company culture in the HubSpot Culture Code, which has more than 5M views, and learn about our commitment to creating a diverse and inclusive workplace, too. Thanks to the work of every employee globally, HubSpot was named the #2 Best Place to Work on Glassdoor in 2022 and has been recognized for its award-winning culture by Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more.

Headquartered in Cambridge, Massachusetts, HubSpot was founded in 2006. Today, thousands of employees across the globe work remotely and in HubSpot offices. Visit our careers website to learn more about the culture and opportunities at HubSpot. 


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