Resort Manager

Posted:
8/5/2024, 3:01:31 PM

Location(s):
Victoria, Australia

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Business & Strategy ⋅ Sales & Account Management

Workplace Type:
Hybrid

We Put the World on Vacation

At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

We are seeking a highly motivated and experienced Resort Manager to lead our Alpine team. The Resort Manager will be responsible for the overall management and operation of the resort, ensuring exceptional guest experiences and achieving financial objectives. This role requires strategic leadership, operational expertise, and a passion for hand one hospitality.  Go beyond what’s been done before. Go beyond ordinary. Go change the future. Go where creativity is contagious. Go to the Alpine Region of Mt Hotham and live your best life at Club Wyndham Dinner Plain.

How You’ll Shine

To actively contribute to this global company’s vision to put the world on vacation.…

  • Ensuring our resort guests have a wonderful and unforgettable experience.
  • Lead your team with passion and hands on approach across all Departments.
  • Further develop the Food and Beverage Operation.
  • Team recruitment, development, training and support
  • Evaluate guest satisfaction levels and monitor trends with a focus on continuous improvement.
  • In consultation, develop and operate within departmental budgets through wage control and effective stock and cost controls.
  • Understanding on how to manage the extreme diversity of a 2-season resort business with a snow season and a summer season.
  • Develop and implement business plans and strategies to achieve financial and operational goals.
  • Oversee budgeting, financial performance.
  • Build and maintain strong relationships with our guests, staff and the local community.

What You’ll Bring

  • Demonstrated comprehensive knowledge on resort departments including rooms division and food and beverage.
  • Extensive experience in managing a regional property, with a solid understanding of recruitment for remote locations and managing onsite staff quarters.
  • Attention to detail is necessary to ensure exceptional results for our Club Wyndham Owners.
  • Proficiency in property management systems POS and channel management.

How You’ll Be Rewarded

  • Sensational salary package including:
    • Accommodation in a three bedroom Alpine Chalet,
    • All utilities,
    • On shift meals.
  • Live and work in one of the most desired locations in Australia, Mt Hotham Alpine Region..
  • Discounted hotel stays.
  • Subsidised private health cover*.
  • Employment opportunities for your partner.

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [email protected], including the title and location of the position for which you are applying.