Senior Manager, Technology Operations, Item Enablement Strategic Initiatives

Posted:
12/2/2024, 2:03:54 AM

Location(s):
Bentonville, Arkansas, United States ⋅ Arkansas, United States

Experience Level(s):
Senior

Field(s):
Operations & Logistics

Position Summary...

What you'll do...

Want to help drive the future of eCommerce at a Fortune 1 Company? The Digital Item Enablement team ensures customers can buy what they want how they want it, with a tech-powered, people-led approach that is helping to define the future of retail.This is a transformative opportunity leading the strategic management and delivery of key initiatives that support automated, sustainable processes, decisions and optimizations for what Walmart sells online.

What you'll do:

Strategic Oversight: Understands, articulates, and applies principles of Walmart’s strategy to how we manage Transactability, collaborating with stakeholders to understand enterprise goals, processes, and requirements. This includes data, product, and operational strategies for how we should work with business and tech teams to ensure we have anything a customer wants available anywhere they want to shop.

Business Leadership: Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders; supporting plans and initiatives to meet customer and business needs; identifying and communicating goals and objectives; building accountability for and measuring progress in achieving results; identifying and addressing improvement opportunities; and demonstrating adaptability and promoting continuous learning. Set vision, strategy, and direction for product and engineering partners. Ensure stakeholder alignment.

Applied Business Acumen: Provides recommendations to business stakeholders for complex business issues. Develops business cases for projects with a projected return on investment or cost savings. Translates business requirements into projects, activities, and tasks aligning to overall business strategy. Serves as an interpreter and conduit to connect business needs with tangible solutions and results. Connect data and provide insights based on data while working with stakeholders to continuously simplify or enhance processes, such as operational adjustments. Proactively identify opportunities for process improvement, automation, and optimization.  Respond to complex and time-sensitive inquiries.

Problem Formulation: Translates business problems into Transactability requirements and sustainable processes, with an eye towards automation.

Data Visualization: Generates appropriate graphical representations of data and model outcomes. Understands customer requirements to design appropriate data representation for multiple data sets. Develop reports and dashboards to address stakeholders’ key concerns and enable data-driven decision-making.

Exploratory Data Analysis: Assists in the planning, design, and implementation of exploratory data analysis. Conducts statistical experiments (for example: hypothesis tests, confidence intervals) and builds basic statistical models using tools such as Python & R. Uses advanced knowledge in data discovery and machine learning to analyze data, identify patterns, trends, outliers, and correlations.

Risk Mitigation: Identify potential risks related to process and system changes.

What you'll bring:

  • Bachelor's degree in Business Administration, Economics, Statistics or a related field. Master's degree preferred
  • Experience (5+ years) in eCommerce, Merchandising Operations or Digital Merchandising  
  • Experience working with large data sets and visualization platforms
  • Strong analytical acumen with ability to use basic SQL and draw insights
  • Excellent communication and presentation abilities, with the ability to interact effectively with both technical and non-technical stakeholders.
  • Demonstrated ability to lead and manage projects independently and as part of a team.
  • Strong organizational skills and ability to handle multiple priorities in a fast-paced environment.
  • Background at the intersection of Retail, eCommerce, Analytics & Data Science preferred

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job.

Perks and Benefits 

Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more. 

The above information has been designed to indicate the general nature and level of work performed in the role.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

About Walmart Ecommerce

We are Walmart eCommerce - the team shaping the future of online shopping by defining the global online marketplace that influences millions of shoppers daily.  We bring a passion and expertise that is unmatched, and our efforts have an epic impact on the world around us, both inside and outside of work.  With colleagues across the nation, we strive to create a sense of belonging and embrace diversity in all forms, with no shortage of guidance and support for you as you grow and develop your career here.  Discover the impact you can make at careers.walmart.com.

Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people. 

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see https://one.walmart.com/notices.

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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

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For information about benefits and eligibility, see One.Walmart.

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The annual salary range for this position is $90,000.00-$180,000.00

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Additional compensation includes annual or quarterly performance bonuses.

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Additional compensation for certain positions may also include:

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- Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business,information systems, project/program management, information technology, finance, management, or related area and 5 years’ experience inproject management, program management, program operations, or related area.Option 2: 7 years’ experience in project management, program management, program operations, or related area.2 years’ supervisory experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 4 years' experience in project management, program management, program operations, or related area., We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Primary Location...

702 Sw 8Th St, Bentonville, AR 72716, United States of America