POSITION SUMMARY

The Trading Application Support Engineer will provide critical technical support to the trading desk and back-office operations specializing in bond/loan trading. The ideal candidate will possess a strong understanding of financial instruments, exceptional problem-solving skills, and the ability to thrive in a fast-paced, high-pressure environment. The ideal person should possess strong communication skills and have the personality to effectively engage with traders, portfolio managers, and operations. They should be a natural team player, able to collaborate seamlessly to understand and meet requirements. The support engineer should be able to connect the dots and be proactive toward improving the day-to-day support function. The candidate must have excellent programming and data management skills, strong verbal/written communication skills, and be a cultural fit with an emphasis on teamwork, excellence and results.

RESPONSIBILITIES

• Provide timely day-to-day support for the trading platform and Business-to-Business integrations.
• Work with business users (Traders, PMs, Operations, Analysts, Finance/Compliance professionals, etc.) and perform requirements analysis, application design, and implementation.
• Ensure a high standard of SDLC with a focus on automated testing/regression.
• Create and maintain professional-level internal knowledge base.
• Provide training to business users and new joiners.
• Align and add to the culture and overall vision/mission of the team.

REQUIREMENTS

• 3+ years or the equivalent of working in the financial industry with a deep understanding or strong potential to pick up financial securities, especially bonds and loans.
• Prior experience with Everest is strongly desired but not a hard requirement.
• Strong track record of hands-on SQL Server T-SQL.
• Experience with Python programming.
• Experience maintaining and integrating new work into existing codebases.
• Experience with Linux (commands, diagnostics, resolving issues).
• Strong troubleshooting and analytical skills; detail-oriented.
• Strong cultural fit – teamwork, proactive/self-starter, results-oriented, and integrity.
• Excellent communication skills.
• Have an “Own it!” mindset
• Experience working with Microsoft SSIS and SSRS.
• Experience with XML/XPath/XSLT.
• Experience with a Trading system. Like Blackrock Aladdin, Charles River.
• Experience with portfolio accounting systems like Geneva.
• Active Batch, Control-M, Autosys scheduling.
• Knowledge of HTTP and web API design.

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