Operational Risk Senior Manager

Posted:
11/26/2024, 3:51:04 AM

Location(s):
Buffalo, New York, United States ⋅ New York, United States

Experience Level(s):
Expert or higher ⋅ Senior

Field(s):
Operations & Logistics

Workplace Type:
On-site

Overview:

This position is responsible for the management and oversight of the delivery of second line risk management services in line with area policies, industry standards, and management expectations.  The position will be responsible for supporting the evolving landscape of the risk management environment and be able to positively influence both internal and external personnel with the evolution of such changes.   The role may also be requested to provide input to forthcoming strategy and direction, and be able to do so in context of the bigger picture and in a manner that supports collaboration and efficiency amongst its risk partners, as applicable.   The position requires the ability to function autonomously in the oversight and/or execution of one or more of the following activities in a manner that adheres to the expectations of the operational risk management framework, as it evolves, and the expectations of key stakeholders, up to and including the Board:  identification, assessment, quantification, documentation, escalation, reporting, and communication of unmitigated risks within the business.  The individual is considered a subject matter expert in the businesses or functions that they support, and is able to understand other risk elements of the business, as well as the business in context of the Bank overall.  The position requires the establishment of internal and external relationships with senior and executive level personnel to remain apprised of changes in the business, as well as to communicate and present emerging risks, changes to the regulatory landscape, and consideration of cost beneficial risk management enhancements for the business.   The position may have responsibility over members within the team, who will develop their skill sets under the guidance or direction of this individual.

Primary Responsibilities:

  • Manage all aspects of the second line risk management responsibilities for the designated business/function in line with the operational risk management framework and stakeholder expectations.  Provides oversight and/or input to ensure critical challenge and reporting of the identification, assessment, monitoring, mitigation and reporting of all significant risks throughout the business/function.   
  • Manage to ensure the Identification of unmitigated risks in accordance with risk framework and ensure appropriate remediation plans exist to address those gaps in a timely manner. Escalate identified gaps to risk governance committees and executive management, as necessary.  Continuously enhance the Risk Management program elements to improve effectiveness. Actively participate and manage implementation of enhancements to the process.
  • Manage or execute the completion of appropriately detailed reports/presentations for/to senior level audiences relating to and providing opinions on, the state of and/or concerns with the operational risk environment of the business function.  Utilize subject matter expertise to determine inclusion of risk events in levels of reporting to external stakeholders to include other risk areas such as Regulatory Reporting and/or executive and senior management.
  • Interact regularly with senior, middle and line management in related business/functions, as well as with external peers and members of professional organizations to remain aware of changing or emerging risks and proactively bring this information in continuous monitoring and/or other oversight activities performed by the team. 
  • Effectively communicate with others throughout the Bank, including senior and executive management, via phone, email or in person to obtain information necessary for the completion of reporting, project information and issue resolution.
  • Independently prepare and deliver materials/presentations to senior and executive management.
  • Lead and/or participate actively in various risk committees, understand and utilize the Risk Framework, implement the practices, processes and tools necessary to effectively perform oversight duties and ensure the Bank's remains within its risk appetite.
  • Effectively communicate with all stakeholders in the Bank with respect to risk related matters, which includes topics such as an unresolved issue or change to process.
  • Actively participate and respond to related regulatory inquiries and examinations.  Ensure effective completion of any remediation actions resulting from these activities.  Represent the second line at regulator and/or Internal Audit discussions/examinations.
  • Oversee the implementation of departmental procedures and implement the steps necessary to ensure work is performed accurately and timely.
  • Interact with external peers and members of professional organizations to remain aware of changing or emerging risks and proactively bring key information to team for inclusion/consideration in continuous monitoring and/or other oversight activities. 
  • Independently determine the impact and likelihood of issues and violations of Bank Policy.
  • Review and approve departmental procedures and other documentation to demonstrate the process. In addition, review and approve training materials to be leveraged by those within the department or the Bank.
  • Review risk/event data, testing or monitoring results collected and analyzed by team members and effectively utilize subject matter expertise to determine inclusion in monthly risk reporting to executive and senior management.
  • Effectively assess both impact and likelihood using a high level of discretion when determining the appropriate approach to resolving complex issues and matters that require resolution.
  • Meet training requirements assigned by the Bank, Division and Department through self-management of appropriate, applicable, cost-effective training opportunities. Proactively pursue knowledge of new bank initiatives (i.e. Agile project management methodology).  Limited travel may be required for infrequent seminars and conferences.
  • Review Training materials to ensure accuracy. On a limited basis, serve as the departmental representative when other areas of the Bank request a presentation of the department.
  • Provide guidance and direction to others regarding various matters, which may include assisting in solving complex issues. In providing performance feedback, provide guidance and direction with respect to a team member’s career goals.
  • Provide critical leadership to the department by serving as a champion of the Bank's goals, Department objectives and risk culture. May serve as a mentor to members of the department or others throughout the Bank.
  • Develop solutions to complex issues based upon limited information and direction. The need for and pace of change may be dynamic and frequent.
  • Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
  • Promote an environment that supports diversity and reflects the M&T Bank brand.
  • Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
  • Exercise usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, performance management and terminations.
  • Complete other related duties as assigned.

Specific to Posting:

Risk Governance:  Supports the CRO and the Bank by managing the administrative governance, coordination and ongoing maintenance of the Bank’s framework for managing risk.
Operational Risk - WISD: Provides effective oversight and challenge of the identification, assessment, monitoring, mitigation, and reporting of all significant risks within the Wealth & Institutional Services Divisions.
Operational Risk - Enterprise Security: Provides effective oversight and challenge of the identification, assessment, monitoring, mitigation, and reporting of all significant risks within Cybersecurity, Technology, Financial Crimes, Physical Security and Continuity Planning areas of the Bank.  
Corporate Insurance:  Provides administrative support toward the maintenance of M&T Bank's insurance program, including monthly reporting, invoice processing, and claims management.
Operational Risk Loss and Measurement: Ensures that the operational risk appetite is defined through policies and standards, and monitors and reports the Company’s adherence to the framework as well as individual business units leveraging risk/event data. 
Operational Risk - Core Bank: Supports eGRC system administrative and reporting processes.

Supervisory/ Managerial Responsibilities:

Manage a team of Analysts, Specialists and/or Advisors

Education and Experience Required:

Bachelor’s degree and ten years' experience in compliance, legal, audit, risk or other relevant function,
OR in lieu of degree,
A combined minimum fourteen years’ higher education and/or work experience including ten years’ experience in compliance, legal, audit, risk or other relevant function.

Minimum of five years’ managerial or supervisory experience.
Demonstrated leadership capabilities. Proficient computer skills (including spreadsheet and word processing software), analytical skills, working knowledge of applicable laws, written and verbal communications w/ all levels.

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $136,787.30 - $227,978.83 Annual (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

Location

Buffalo, New York, United States of America