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Meow Wolf opens portals of possibility. Come as you are! 

We are individuals who inspire creativity in people's lives through art and exploration, so that our combined imaginations can transform the world we live in. We create immersive and interactive experiences that transport audiences into fantastic realms of story and exploration.  Our Vision is to be the world’s leading creative company, reimagining the paradigm of art and storytelling, to make a positive difference in the world.  

We share a strong commitment to Belonging through our values of: 

• Collaborative Creativity: We believe the act of creating together amplifies possibilities.

• Provocative Playfulness:  We celebrate the unexpected because it is the doorway to discovery.

• Outsiders Welcome: We are all outsiders at heart, and we create space for everyone to feel like they belong.

• Authentic Compassion: We are “kind punks” - supportive to each other and standing up for what we believe in.

• Audacious Courage: We have the courage to radically reinvent ourselves to push the boundaries of art.

If this all sounds like YOU, read on….

Job Description:

Location: Houston, TX

The Shipping and Receiving Coordinator works in a fast-paced, creative environment in a valuable support role working under Meow Wolf’s Director of Exhibition & Facilities. The Shipping and Receiving Coordinator verifies incoming shipments and mail while  keeping detailed records on incoming and outgoing shipments as well as prepares items for shipment by performing the duties listed below to quality and productivity standards. This role will interface with many stakeholders and will help organize and prioritize shipping needs. The Shipping & Receiving Coordinator will also coordinate with outside vendors and their representatives to ensure reliable transportation and shipments of the company’s assets. Prior experience in packing or shipping and receiving required. 

How you will do it…

• Assist in the receiving and inventory process of project assets to support the Houston site.

• Cataloging information, data entry, and impeccable organization.

• Maintain and organize  all storage facilities and receiving areas with an organized knowledge of where assets are located and stored.

• Track, unpack, examine, and store incoming shipments.

• Receive and track inventory using the Meow Wolf inventory system.

• Work with site staff to coordinate and implement regular (daily, et.al), time-sensitive, product-sensitive, and immediate delivery of merchandise, product, or other items requiring transport to any location.

• Work with various teams to find creative solutions to problems as they arise.

• Track project timelines to prepare and organize for upcoming needs regarding its logistics, packing, shipping and storage.

• Collaborate with Retail Managers on Loss Prevention measures.

• Model and ensure compliance with all safety and security protocols.

• Provide inventory data to support asset management within the Maintenance and Inspection database.

• Operates lift trucks or hand trucks to convey, move or hoist materials to proper areas. Utilizes tools and materials such as a steel bander and stretch wrap safely and efficiently.

• Unpacks, examines and routes incoming shipments, rejects damaged items, records shortages, and corresponds with appropriate departments to rectify damages and shortages.

• Maintains inventory of shipping materials and supplies. Responsible for keeping an adequate supply of shipping materials on hand at all times.

• Since completed projects vary greatly in size, shape, and materiality, creative thinking is necessary when fabricating custom packing like crates, pallets, boxes, bins and shelving for storage and transportation.

• Will also be tasked to provide shipping support company wide as needed.
   

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

To be successful in this role…

• A minimum of 2 years of experience as a Warehouse Coordinator, Manager, Distribution Center Lead or similar role

• Familiarity with shipping and receiving practices, inventory management, shop tools, and safety procedures.

• Hold a valid driver’s license and a clean driving record - willing to submit to a driving record check at the time of offer

• Forklift and other heavy equipment operating experience and current certifications.

• Excellent time management skills

• Excellent interpersonal and collaboration skills

• Ability to prioritize and be adaptable to changing needs and tasks

• Ability to handle sensitive tasks accurately and confidently

• Google Suite, Microsoft Office proficient

• Hold a valid driver’s license, clean driving record

• Adaptable to changing needs and tasks.

• Ability to handle sensitive tasks accurately and confidently.

• Ability to lift up to 70 pounds.

• Communicate with others to exchange information.

• Very efficient and able to maximize resources.

• Strong understanding of business management and accounting principles.

• Develop, follow, and enforce safety rules.

• Maintain composure in stressful situations.

• Adaptable to changes in a fast-paced work environment.

It would be nice to have…

• Prior work experience in a retail, museum, theme park, or warehouse.

• Experience in asset management and tracking systems software or in App development for asset tracking.

• Experience fabricating or handling art.

• Experienced with Microsoft Office and strong knowledge of Excel.

• Experience working in a creative organization.

• Experience in Airtable

• Experience fabricating or handling art or other high value materials

• Experienced with Microsoft Office and strong knowledge of Excel

• Experience with national carriers using ground, freight, LTL transportation services

Work Environment and Physical Demands:

Work Environment:

This position works in a facility where loud noises, such as welding, metal grinding, hammering, sound effects, and woodworking are present. Work area is adjacent to project testing for various light and sound effects and sound testing.

Physical Demands:

The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 70 pounds. The employee needs to be able to see in order to operate tools and other machinery.

The employee will comply with company and OSHA standard workplace safety protocols. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Schedule:

This is a full-time position. Occasional evening and weekend work may be required as job duties demand. Schedules are based on business needs.

Supervisory Responsibility:

This position does not require supervisory responsibility.

Travel:

This position is based in Houston, TX but may be required to travel for transportation of assets from shop to storage or installation locations related to job.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

IMPACT: Meow Wolf is committed to our DIY roots and grassroots community support principles. To document that commitment, we converted our legal designation into a Delaware Public Benefit Corporation and have certified as a B Corporation. As a B Corp, we have a triple bottom line of supporting financial, social and environmental wellbeing in our community.

INCLUSION:  Meow Wolf is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to ensuring all employees enjoy and thrive in a work environment where differences make us the vibrant, wonderful community we are! All employment decisions at Meow Wolf are based on business need, job requirements, and individual qualifications, without regard to race, color, ancestry, national origin, gender, pregnancy, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, service in the military or any other characteristic protected by federal, state or local law.

BENEFITS:

The choices we make concerning our benefits during enrollment periods are among the most important we select for ourselves and our families. As part of the total compensation package for full-time employees, Meow Wolf offers a comprehensive benefits package that includes various options to meet individual healthcare and financial needs along with many perks.  

• Medical Insurance options: PPO & HSA

• Dental & Vision Insurance

• 401k Retirement Plan

• Company Paid Life Insurance Policy & Long-Term Disability Coverage

• Voluntary Short-term Disability & Critical Illness Policies

• Company Paid Employee Assistance Program

• Paid Parental Leave for 12 weeks

• Discount off Meow Wolf Gift Shop Merch

• Admission to Meow Wolf attractions for employees and guests

Please visit www.meowwolf.com/careers for more information.