Job Posting Title

Junior Technical Writer (Junior Information Developer)

Job Category

Operational Support

Language Requirements

Bilingual / Bilingue

In the event a qualified bilingual candidate is not found, a qualified unilingual candidate will be considered. / Dans l’éventualité où un candidat bilingue qualifié n’est pas disponible, un candidat unilingue qualifié sera considéré.

Flexible Work Agreement Type

Remote / Travail à distance

Posting End Date

2024-09-30

Job Grade

ATP-5

Pay Range

$68,256 - $85,317

Job Summary

We’re experts in navigating Canada’s skies. Keeping 18 million square kilometers of Canadian airspace safe is more than a job, it’s a calling. No matter our role, everything we do helps keep our skies safe. If you have the ability to simplify complex material to suit a particular target audience, along with excellent communication skills, you might be a good fit to join our team of technical writers.

The main role of the Technical Writer is to support the development, maintenance, and distribution of NAV CANADA’s operational communication and publications used nationwide. They will assist in the production of Air Traffic Services operational manuals and other publications in consultation with stakeholders.

Job Description

What NAV CANADA offers you:

• Challenging, team-oriented work environment
• Competitive compensation and flexible benefits
• Defined benefit pension plan
• Opportunities for growth and development
• Flexible work arrangements
• Diverse and inclusive workforce

Job Description

Key Accountabilities:

• Write and review content for a variety of audiences while adhering to well-defined design specifications and writing standards.

• Edit content using a variety of documentation and publishing software, techniques and methodologies to support the development of high-quality, internal communications and technical documentation for Operational staff.

• Prepare, submit, receive and manage content for translation and incorporate into operational publications to ensure alignment between English and French content.

• Apply quality assurance/control standards and processes to produce and publish accurate and consistent information products.

• Use document management systems to maintain repository of source files and version control.

Job Requirements

Education:

• College certificate in technical writing or related field of study

Experience:

• One year of related work experience.
• Experience authoring in XML

Knowledge:

• Office 365
• Adobe Acrobat
• Document Management Systems (SharePoint)
• Information development methodologies and standards
• Research skills

Abilities:

• Support colleagues to implement stakeholder requirements and suggest opportunities for product enhancements and process improvements
• Learn new software, follow processes, and adhere to standards
• Manage multiple concurrent tasks and adapt to changing priorities
• Work with minimal supervision both in a team and independently
• Establish rapport and maintain effective working relationships with colleagues
• Communicate effectively orally and in writing
• Work effectively with a remote team

Personal Suitability:

• Shows good initiative, judgment, attention to detail, reliability, curiosity, organization, and tact
• A motivated self-starter, who seeks excellence, displays a positive attitude and is service and goal oriented

Working conditions:

• For this position, based out of the Ottawa Head Office, NAV CANADA is recruiting top talent across Canada and we are offering the flexibility for new team members to work remotely.
• Occasional travel required

NAV CANADA is committed to building a skilled, diverse workforce reflective of Canadian society. If you do not believe that you match every job requirement listed on this job posting, we still encourage you to apply. NAV CANADA encourages a culture of learning and growth, and recognizes that although some technical skills are mandatory, many others can be taught.

Our Company strives to create an inclusive and barrier-free selection process and work environment. If you require accommodations during this competition process, please ensure that you inform the interview coordinator or hiring manager of any accommodation measures you may require. NAV CANADA will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required.

The successful candidate must meet the security requirement of the position and be legally able to work in Canada.

We thank all applicants for their interest; only those selected for an interview will be contacted.

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