Preferred Qualifications:   

• English language communications required.  

• Excellent telephone and guest services skills.  

• Advanced computer skills.  

• Requires full availability including days, nights, weekends, and holidays.  

• Thorough knowledge of food and beverage terminology.  

Responsibilities:  

• Takes and processes room service orders in a timely manner according to Loews standards.  

• Posts Amenity charges to guest accounts.  

• Completes room service paperwork to ensure proper billing of all charges to appropriate guest account.  

• Maintains room service tracking and control records and files.  

• Follows cash handling SOP and all other standards. 

• Dispatch runners/server to handle guest requests.  

• Other duties as assigned.