Director - Expense Management

Posted:
8/27/2024, 5:00:00 PM

Location(s):
Toronto, Ontario, Canada ⋅ Massachusetts, United States ⋅ Boston, Massachusetts, United States ⋅ Ontario, Canada

Experience Level(s):
Senior

Field(s):
Finance & Banking

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. 

Working Arrangement

Hybrid

Job Description

The opportunity

Reporting to the AVP, Expense Shared Services, the Director will be responsible for consolidation of BU results ensuring timely and accurate expense reporting, planning and forecasting.  Working closely with the expense shared service team and collaborating with key functional business partners, the incumbent will possess the ability to work with people at all levels of the organization. The Director will also be responsible for providing ongoing leadership to staff across the expense shared service.

Responsibilities:

  • Deliver monthly expense reports to BU CFO and key stakeholders according to ensure quality of data and oversee the development of reporting which meets the needs of our customers.  Provide value-added analysis along with clear and concise commentary on results for our customers.

  • Demonstrate a strong technical understanding of the accounting for expenses including company policies and sufficient business knowledge to be able to verify and analyze information under review.

  • Use appropriate judgment in dealing with unexpected issues and requests, demonstrating an ability to prioritize work, and balance resource requirements to achieve solutions.

  • Play a key role as part of the Expense Management leadership team in the achievement of projects, the goals of process improvement and best practices in expense reporting.

  • Identify expense risk and opportunities and recommend and influence actions for functional business partners.

  • Cultivate an innovative environment by supporting creativity and high performance teamwork.

  • Lead opportunities to collaborate across teams to innovate and drive continuous improvement initiatives.

  • Model and encourage collaborative team behaviors (Get it done together, Share your humanity)

  • Expand personal network and relationships within the business area supported and the finance teams and demonstrate you have used these expanded partnerships in delivering business results.

  • Drive continuous improvement in engagement throughout the organization.

What motivates you?

  • You obsess about customers, listen, engage and act for their benefit.
  • You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
  • You thrive in teams and enjoy getting things done together.
  • You take ownership and build solutions, focusing on what matters.
  • You do what is right, work with integrity and speak up.
  • You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What we are looking for

  • Accounting designation (CA, CMA, CGA, CPA) with 10+ years of relevant experience in progressive accounting roles.

  • University degree in business, finance or equivalent.

  • Strong interpersonal skills with the ability to collaborate, negotiate and influence effectively.

  • Self-starter with the ability to work independently, particularly in the area of using sound, independent judgment, problem-solving and analytical skills.

  • Results oriented, able to manage expectations, work under tight deadlines and manage competing priorities.

  • Excellent customer focus and commitment to quality.

  • Strong business acumen with ability to communicate complex concepts and results in a clear, concise, easy to understand manner (written and verbal).

  • Solid analytical and technical capability - ability to assimilate/summarize a large amount of information from multiple sources and present in a valuable form for senior management

  • Proficiency with Microsoft Office and ability to learn new applications quickly

  • Essbase and Lawson knowledge (or other complex GL package) would be an asset.

What can we offer you?

  • A competitive salary and benefits packages.
  • A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
  • A focus on growing your career path with us.
  • Flexible work policies and strong work-life balance.
  • Professional development and leadership opportunities.


Our commitment to you

  • Values-first culture
    We lead with our Values every day and bring them to life together.
  • Boundless opportunity
    We create opportunities to learn and grow at every stage of your career.
  • Continuous innovation
    We invite you to help redefine the future of financial services.
  • Delivering the promise of Diversity, Equity and Inclusion
    We foster an inclusive workplace where everyone thrives.
  • Championing Corporate Citizenship
    We build a business that benefits all partners and has a positive social and environmental impact.

#LI-JH

#LI-Hybrid

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. 

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application processAll information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Salary & Benefits

The annual base salary for this role is listed below.

Primary Location

Boston, Massachusetts

Salary range is expected to be between

$114,975.00 USD - $206,955.00 USD

If you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.

Know Your Rights I Family & Medical Leave I Employee Polygraph Protection I Right to Work I E-Verify I Pay Transparency

Company: John Hancock Life Insurance Company (U.S.A.)