Scheduled Hours
40
Position Summary
The Operations & Facilities Management Department at Washington University School of Medicine is committed to delivering a comprehensive range of services to support the medical campus.
We oversee maintenance and operations for 65 buildings, covering more than 11.1 million gross square feet of space. This includes the 11-story, 609,000-square-foot neuroscience research building, which houses one of the world’s highest concentrations of neuroscientists. Our responsibilities include operational and administrative support, strategic planning, and project management.
Furthermore, as the School of Medicine continues to expand its presence both on and off campus in areas such as teaching, clinical care, and research, our team remains instrumental in ensuring the seamless delivery of clinical care, advancing research initiatives, and facilitating educational endeavors.
Position programs for both the access control system and stand-alone locks for all WUSM buildings. Works with WUSM departments, BJH Access Control, and other associated entities to solve access control and ID issues. Serves as the main interaction with Facilities Integrated Service Center (FISC) personnel who distribute the ID badges to faculty, staff, and students. Troubleshoots system issues; creates ID badges and enters and updates databases as necessary. Audits card records and access levels. Coordinates with departments to ensure employees have the correct access level. Serves as a quality control liaison.
Job Description
Primary Duties & Responsibilities:
- Programs, maintains, and troubleshoots security systems installed throughout the WUSM Campus and interacts with the hospital and Danforth Campus partners.
- Works with individual departments’ leadership teams to establish and activate ID badges with the proper access levels and time zones.
- Monitors security department practices, situations, and indicators to identify issues and opportunities to introduce security systems technology as a way to improve the overall level of service provided by the Protective Services Department.
- Partners with BJH Access Control and other entities to solve access control issues.
- Performs changes to systems in programming for holidays, special events, campus closures, etc.
- Audits all cardholder records.
- Audits access levels by corresponding with department liaisons to verify the cardholder has the correct access level.
- Ability to move around campus as needed.
- Other duties as assigned.
Working Conditions:
Job Location/Working Conditions
Normal office environment.
Requires extensive safety training.
Alternative work schedules.
Exposure to chemicals.
On-Call (Beeper).
Requires protective devices.
Dust, dirt, grease, or other disagreeable elements.
Exposure to animals.
Patient care setting.
Physical Effort
Typically sitting at a desk or table.
Typically standing or walking.
Typically bending, crouching, stooping.
Repetitive wrist, hand, or finger movement.
Occasional lifting (25 – 50 lbs).
Equipment
The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.
Required Qualifications
Education:
High school diploma or equivalent high school certification.
Certifications:
No specific certification is required for this position.
Work Experience:
Customer Service (1 Year)
Skills:
Not Applicable
Driver's License:
A driver's license is not required for this position.
More About This Job
Required Qualifications:
- Some computer knowledge of database operations.
Preferred Qualifications:
- Some college.
- Knowledge of database upkeep and software desirable.
- Low voltage security system maintenance and repair knowledge.
Preferred Qualifications
Education:
No additional education beyond what is stated in the Required Qualifications section.
Certifications:
No additional certification beyond what is stated in the Required Qualifications section.
Work Experience:
No additional work experience beyond what is stated in the Required Qualifications section.
Skills:
Auditing, Computer Systems, Customer Service, Organizational Commitment, Professional Integrity, Security Access Control, Security Installation, Strive for Excellence
Grade
G06-H
Salary Range
$17.87 - $27.06 / Hourly
The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.
Questions
For frequently asked questions about the application process, please refer to our External Applicant FAQ.
Accommodation
If you are unable to use our online application system and would like an accommodation, please email [email protected] or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.
All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.
Pre-Employment Screening
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.
Benefits Statement
Personal
Up to 22 days of vacation, 10 recognized holidays, and sick time.
Competitive health insurance packages with priority appointments and lower copays/coinsurance.
Want to Live Near Your Work and/or improve your commute? Take advantage of our free Metro transit U-Pass for eligible employees. We also offer a forgivable home loan of up to $12,500 for closing costs and a down payment for homes in eligible neighborhoods.
WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
Wellness
Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
Family
We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.
WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/
EEO/AA Statement
Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.
Diversity Statement
Washington University is dedicated to building a diverse community of individuals who are committed to contributing to an inclusive environment – fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.