When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life.

What you’ll be doing...

 

You will play a critical role in delivering insights and recommendations that will drive improvements to our B2B customer portal experience. You will be responsible for analyzing large sets of data, developing reports and visualizations, and presenting findings to stakeholders across the organization. Gathers data and consolidates reports to provide information that can be utilized by the business to make decisions and actions. Also acquires data from other sources, creating reports on a regular basis, correcting code issues, and ensuring that dashboards and databases remain error-free and organized. The ideal candidate will have a passion for data and be able to use it to tell compelling stories that drive action. Tools: Tableau Desktop, Tableau Server, Power BI, or Alteryx. Languages: SQL, PL/SQL, HTML, CSS, and/or XML

• Analyze and interpret large data sets to identify trends, patterns, and insights related to our B2B customer portal

• Develop, drive, and track the definition of fundamental metrics

• Develop and maintain dashboards, reports, and visualizations that communicate key findings to stakeholders

• Establish relationships with all departments and levels of the organization in order to understand the information needs of each.

• Assist with any ad hoc requests or special projects that require data analysis.

• Collects business intelligence data from available industry reports, public information, field reports, or purchased sources.

• Leverages knowledge of relational databases, applying business process/data modeling, database design, and other analytical tools for business and research.

• Stays up-to-date technically and applies new knowledge to the job.

• Develops constructive and cooperative working relationships with others, and maintaining them over time.

• Translates or explains what information means and how it can be used.

• Manages the timely flow of business intelligence information to users.

• Provides guidance and expert advice to management or other groups on technical, systems-related, or process-related topics

You will need to have:

• Bachelor’s degree or one or more years of work experience.

• One or more years of relevant work experience.

• Experience supporting Business Analysts with reporting

• Advanced SQL experience working with large datasets

Even better if you have one or more of the following:

• A degree or Master's degree.

• Data analytics and quantitative skills in user event data.

• Experience with product management and agile development including writing product backlog, epics, user stories, and grooming to support completion of initiatives.

• Knowledge of design thinking.

• Digital experience, digital marketing and digital product management either in a business, agency or consulting organization.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Where you’ll be working

In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.

Scheduled Weekly Hours

40

Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to race, gender, disability or any other legally protected characteristics.