Posted:
8/6/2024, 5:00:00 PM
Location(s):
Melbourne, Victoria, Australia ⋅ Sydney, New South Wales, Australia ⋅ Queensland, Australia ⋅ New South Wales, Australia ⋅ Brisbane City, Queensland, Australia ⋅ Victoria, Australia
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Customer Success & Support
The Proof of Income Team (POI) is responsible for verifying customers income to ensure payslips and other supporting documents provided accurately reflect income declared on an application. In this role you work closely with the Commercial team and introducers.
You will play a key role in ensuring daily risk and compliance regulations are met.
Key Accountabilities & Responsibilities;
Core responsibilities;
Assist the team by working on Proof of Income verifications and any related requests
Managing the workflow of verifications, emails & phones
Complete tasks within turnarounds (SLA's), whilst maintaining excellent attention to detail and quality
Verify all customer information with a high level of attention to detail, ensuring all requirements adhere and meet our compliance standards, credit policy and procedure
Understanding of responsible lending
Showcase strong work ethics, high quality, and time management
Work collaboratively with distributions team and other divisions across the business
Communicate effectively with all key stakeholders to build strong relationships
Experience & Skills;
Previous experience in a customer service or operations role within Banking and Finance
Ability to work both autonomously and collaboratively as part of a team
Exceptional attention to detail
Strong Problem-solving skills
Ability to prioritise and manage multiple tasks with high level of accuracy
A flexible approach and a willingness to learn, upskill and cross-train across the team
Strong and effective communication
Our Principles
Do what’s right
We have good intent and we do the right thing
Bold and courageous
We challenge, evolve and innovate for sustained success
Own it and deliver
We’re accountable
Win together
We collaborate and encourage each other to thrive
Celebrate success
We appreciate and celebrate our achievements
How to apply
Select the 'Apply' button above to send your resume through to the Talent Acquisition team.
Angle Auto Finance is committed to attracting, retaining and strengthening the performance of a diverse, equitable and inclusive workforce. It is our commitment to ensure equal employment opportunities without discrimination or exclusion on the basis of cultural heritage, colour, religion, citizenship status, age, sex, sexual orientation, gender identity, or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information or any other basis protected by law.
Website: https://angleauto.com.au/
Headquarter Location: Sydney, New South Wales, Australia
Employee Count: 101-250
Year Founded: 2021
IPO Status: Private
Industries: Commercial Lending ⋅ Financial Services ⋅ Lending ⋅ Personal Finance