The Talent Acquisition (TA) Solutions Workday Business Analyst will be part of Workforce Intelligence & Talent Acquisition's (WITA’s) Strategy & Solutions Delivery (SSD) TA Solutions Optimization. This role offers an excellent opportunity for a creative and motivated professional to support the execution of a holistic recruitment transformation strategy and drive technology initiatives to support a best in class recruiting organization. The role requires excellent Business Analysts skills, implementation & adoption knowledge, and experience with HR recruitment systems, specifically Workday Recruitment & Onboarding. The successful candidate will be someone who clearly understands the importance and potential of effective management and communication in running a complex matrix function and can work closely with recruitment senior stakeholders/technical teams to execute the vision of the team.

This person will have the opportunity to work on our Global Recruitment Ecosystem, comprised of marketing connectivity, assessments, workday recruitment, interviewing and offer integrations, and much more. The maintenance and optimization of this ecosystem touches millions of annual applicants and hundreds of internal stakeholders across the globe. The team is currently focused on evaluating system functionality and operational structures, along with new implementations and our existing workday footprint. Specific responsibilities include:

Responsibilities:

• Create and execute complex business requirements, process maps, functional specifications, and communicate clearly with development teams.
• Evaluate existing recruitment end to end experience and identify opportunities for improvement or efficiency based on previous recruitment technology & workday experience.
• Lead & collaborate in simultaneous global system enhancements and new vendor incubation from inception through implementation.
• Provide actionable insights and evaluate new ideas regarding our overall recruitment technology ecosystem involving workday systemic/integration/process changes based on previous experience.
• Collaborate and utilize strategic reporting data requests (ongoing) to drive future-state dashboard development, operational decision making based on results, and best practice recommendations.
• Exposure to global metrics function and utilizing recruitment metrics to drive operational improvement and efficiencies.
• Function autonomously as a change agent for all recruitment systems initiatives
• Act as a resource for existing platforms & process methodologies
• Facilitate change management and collaborate with Practitioners to document UAT strategy, plan and scripts utilizing knowledge of current structure and future vision as we update and upgrade systems and recruitment procedures.
• Develops and designs standards and procedures, ensures that they are adhered to throughout the software development life cycle.
• Strives for continuous improvements and streamlining of processes.
• Ensures consistency and quality of processes across the organization.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 6-10 years HR technology experience or experience leading large scale transformational, global change.
• Experience with instance of Workday recruitment in a global environment, along with downstream vendor integrations to support the recruitment process (i.e., assessments, interviewing, etc.).
• Relevant & demonstrable experience/involvement with evaluation of new and existing tools within the recruitment ecosystem, with emphasis on candidate & end-user experience enhancements. Includes ongoing assessment & development of entire recruitment technology to drive best in class end to end experience for candidates and end-users.
• Experience of developing and executing requirements, managing multiple stakeholders, preventing scope-creep, and managing milestones
• In-depth understanding of Systems Development Life Cycle processes.
• Thorough understanding of end-to-end testing processes, Quality Center, and other testing related tools.
• Requires communication and diplomacy skills and an ability to persuade and influence.

Skills:

• Ability to strategically evaluate and provide insights and opportunities based on previous experience in recruitment technology space, along with associated metrics and market valuation.
• Strong communication skills – able to communicate effectively with colleagues at all levels within the organization.
• Good organizational skills
• Influencing skills – ability to influence stakeholders and partners across the business.
• Ability to learn quickly and be a self-starter in terms of filling knowledge gaps.
• Act as an internal consultant.
• Ability to prioritize efforts in a demanding environment.
• Working knowledge of Workday, and our collaborative integrated vendor

Education:

• Bachelor’s/University degree, Master’s degree preferred

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Job Family Group:

Operations - Core

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Job Family:

Data Management & System Operations

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Time Type:

Full time

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Primary Location:

Tampa Florida United States

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Primary Location Full Time Salary Range:

$93,440.00 - $140,160.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

Aug 28, 2024

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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