The Client Evaluations, Exits, and Restrictions (CEER) Compliance AML Group Manager is a senior professional responsible for oversight of AML risk and compliance-related account closure reviews in coordination with the broader Anti-Money Laundering (AML) team. The role manages operational planning for CEER work items within the case management tool, ensuring that case inventory is created, prioritized and assigned appropriately to team member. The role provides qualitative guidance and oversees performance of the USPB Retail account closure review team against SLA. The role uses cross-functional knowledge to lead the AML team to achieve operational goals including appropriate assessment of risk in consideration of client exits, and timely relationship closure across business units where closure is deemed appropriate. The position requires clear written communication to facilitate cross-functional collaboration with Investigative Units, ACRM, and First Line in order to assess and escalate high-risk and sensitive items as necessary. This role requires a proven track record of organizational skills and effective time management as the role is responsible for oversight of approximately 25 analysts’ work product.

Responsibilities:

• Manage and develop a diverse team of staff across multiple locations, inclusive of performance management.
• Oversight of AML-related account closure escalations, including communication of best practices and internal procedures in the USPB Retail Bank segment.
• Provide oversight of Case Intake process ensuring that all escalations made by Investigative Units result in CEER work items.
• Track, monitor, and project performance against SLA to ensure appropriate headcount.
• Identify opportunities to streamline processes and procedures, and create systems to ensure clear oversight of key metrics within the unit.
• Identify and escalate AML lifecycle trends/ issues/ red flags to senior management.
• Manage escalations involving high risk clients and communicate with other Citigroup AML monitoring units.
• Research and record evidence from various data sources.
• Assess and identify emerging risks and recommend program enhancements.
• Effectively communicate AML risk scenarios with other areas of the business.
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 10+ years’ of experience in a financial institution with specific work experience in AML
• Anti-Money Laundering (AML) Certification Preferred
• Management and leadership experience
• Effective verbal and written communication skills
• Proficient in Microsoft Excel

Education:

• Bachelors (4 Year University) Degree or equivalent experience required
• Master’s degree preferred

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Job Family Group:

Compliance and Control

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Job Family:

AML Risk Management

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Time Type:

Full time

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Primary Location:

Tampa Florida United States

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Primary Location Full Time Salary Range:

$130,880.00 - $196,320.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

Jan 17, 2025

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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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