About Vanguard

More than 45 years ago, John C. Bogle had a vision to start an investment company that did things differently. A company with no external shareholders. Where all the profits were invested back into the business and used to lower costs. Evidently, it was as bold as it was brilliant. To this day, Vanguard Group still has no external shareholders. That means no share prices to protect, and no profits to generate for outside owners. 

Today, Vanguard is one of the world’s largest investment management companies, serving more than 50 million investors worldwide. For more than 25 years Vanguard Australia has been supporting individual investors, financial advisers, and superannuation members to achieve their long-term financial goals.

Team & Opportunity

The APAC Technology Strategy and Governance team exists to monitor and guide the overall health of Technology. We enable and support the execution of our business strategy through behaviours that foster a client focused, transparent, empowered and collaborative culture.

In your role as APAC Technology, Senior Strategy and Governance Specialist, your core objective is to assist in setting the strategic direction for Technology governance with effective guidance, oversight, and assurance services through the provision of expert-level operational risk, oversight and Technology governance practices whilst maintaining continued alignment to enterprise-wide objectives and priorities.

Your role is responsible for providing thought leadership, assisting in steering the function with purpose and vision, driving a culture of high standards across the division and ensuring technology crew are held accountable to their respective obligations.

Core Responsibilities

• Leverages global best practices, aligning to GRS,  IST regional teams and other relevant functions to enablement the development of consistent divisional-level frameworks  to support technical risk identification and mitigation
• Drives a culture of high-standards across the division and ensure leadership and teams are held accountable to their respective obligation
• Operates as an adjacent thought leader role to CIO reporting to the head of Strategy and Governance. Takes responsibility for the management of CIO compliance accountability (aka FAR and other regulatory requirements impacting technology.)
• Works in partnership with the Division Heads of Technology (e.g PI, FAS, Corp Systems etc) to lead the effective design and application of a set of scalable practices, standards and accountability mechanisms and structures to ensure ongoing adherence to a broad set of internal and external technology regulatory and non-regulatory obligations
• Designs, implements and maintains a strategic sourcing partner strategy and oversight reporting framework. Sets the direction and monitors the full end2end delivery process and drives ongoing operational excellence through rigorous strategic planning, performance oversight, risk and control monitoring, effective and transparent cost and performance/SLA management.
• Effective design and application of a standardised 3rd Party Service Integration Service model. Monitors the delivery process and operational health through ongoing oversight covering SLA and incident review, architectural strategy and design, roadmap review and prioritisation, delivery risks and issues across FNZ, Grow, AIA
• Ownership for the design and implementation of tailored technical oversight model for VSPL/OST. Takes full responsibility for the ongoing creation and delivery of service-deed, board and ad-hoc reporting requirements as needed

Qualifications

• Undergraduate degree in a related field or the equivalent combination of training and experience.
• Financial Services Industry; Fund Management, Super or Pension domain experience
• 10+ years background in Technology Risk, Compliance, Controls or general Governance
• Has strong Agile and Lean delivery background; with continuous improvement mindset

Inclusion Statement

Vanguard’s continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: “Do the right thing.”

We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard’s core purpose through our values.

When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard’s core purpose.

Our core purpose: To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.