Do you share a passion for managing and leading a team of Field Service Engineers, who deliver a best in industry customer experience? Are you able to actively promote the company services, through excellent account management skills to maximise service revenues?

STILL Materials Handling Ltd is part of the KION Group, one of the World’s leading manufacturers of forklift trucks, warehouse and material handling equipment. We are currently looking for an experienced Regional Service Manager to join our team covering the East Midlands area.

As a Regional Service Manager at STILL, working with your colleagues across the business, your role would facilitate the profitable growth of the Service business through regional responsibility for our service customers. This includes regular contact with our customers, who you will account manage by building strong relationship, as well as direct line management responsibility for the region’s Field Service Engineers.

What we offer:

What we offer:

• Competitive salary based on experience
• 39.5 hour working week,  0800-1630, Monday-Thursday & 0800-1600 on Fridays which includes Hybrid working
• Training and development opportunities
• Annual 10% bonus
• 25 days annual leave
• Company pension scheme

Who are we looking for?

To be considered for this role, you will need experience of the following areas:

• Service management / controller / team leader experience

• Excellent written and oral communication skills

• The ability to plan, organise, prioritise job responsibilities

• The ability to work independently and in a team environment

• Previous experience of building and developing strong customer relationships

• Commercial mindset

• Professional appearance

• Previous experience of SAP Systems

• Valid driving licence

Tasks and Qualifications:

You will need to have the following personal attributes:

• Good communication skills to liaise with our customers and internal colleagues
• Ability to work both independently and as part of a team
• Take pride in your work and complete tasks to the highest standard
• A high level of accuracy and attention to detail
• A positive and can-do attitude
• Flexibility to adapt to the changing needs of the role
• A desire to be a STILL brand ambassador