About the team

Are you a skilled and dynamic professional seeking a leadership role in pricing and lock desk functions? We offer an exciting opportunity in a fast-paced mortgage environment. Join our team and play a central role in shaping the future of mortgage pricing and margin management at ZHL. Together, we will redefine the mortgage experience for consumers and pioneer innovative solutions. Apply now to be a part of our visionary team!

About the role

As our Senior Pricing and Lock Desk Manager, you will have a crucial role in coordinating ZHL's pricing and margin strategies independently. You will be responsible for managing pricing, margin optimization, and leading the team in charge of all lock desk functions, including price exceptions, lock extensions, lender credits, and program changes. You will be developing advanced reporting and in-depth data analysis to effectively address complex business challenges. Ensuring the scalability of Pricing and Lock Desk functions across all aspects of ZHL's operations will be a key focus. Moreover, you will be leading the evolution of these functions towards automation and technology oversight, aligning them with the company's growth trajectory.

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.

In California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC the standard base pay range for this role is $139,800.00 - $223,200.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC and may not be applicable to other locations.

In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.

Who you are

• Seasoned mortgage professional with over 10 years of experience specializing in pricing for an originate-to-sell mortgage lender.

• Proficient in product/pricing engines and expert at rate sheet generation and management.

• Expertise in Excel, PowerPoint, SQL, and other relevant tools.

• Skilled in developing pricing models for FNMA, FHLMC, GNMA, Jumbo, and other Non-Agency Mortgage products.

• Familiarity with Agency Cash and MBS pricing models, coupled with extensive margin management and reporting experience.

• Strong analytical prowess and project management abilities with keen attention to detail and able to turn data into information. 

• Proven leadership experience, including managing a Lock Desk and leading teams to achieve strategic objectives.

• Ability to thrive in a collaborative team environment, improving results through effective communication and teamwork.

• Excellent communication and presentation skills to convey complex information clearly and concisely.

• Proven ability to build relationships and collaborate cross-functionally at all levels of the organization.

• In-depth knowledge of agency and investor guidelines, product offerings, and expertise in delivery/loan sale execution.

• Bachelor's Degree in Finance, Economics, or Accounting, or equivalent experience, is preferred.

• Previous experience with Mortech PPE and Encompass LOS is advantageous.

• Strong partner with Product and Technology teams

• Previous experience with automating Pricing and Lock Desk Functions

Get to know us

Zillow is reimagining real estate to make home a reality for more and more people.

As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.

Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and world-class benefits. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME 100 Most Influential Companies list.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.

Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.