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At AIG, we are reimagining the way we help customers to manage risk. Join us as a Business Package Manager to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.

AIG is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world’s most far-reaching property casualty networks. AIG’s General Insurance offers a broad range of products to customers through a diversified, multichannel distribution network. Operating for more than 50 years, AIG has established a reputation as a leading insurer and ally to our multinational, corporate and SME clients.

Make your mark in Underwriting

AIG Underwriting teams help to find insurance solutions in areas including Financial Lines, Property, Casualty, Specialty Lines, Cyber, and Multinational Clients. We are reimagining how we help customers to manage risk, transforming our operating model and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG.

How you will create an impact

Business Package is a strategically important product within AIG Australia, and we are seeking to invest in our team and systems to maximize the growth opportunity.

Reporting to the Head of Commercial Property & Business Package Australia, this role is an integral part of AIG’s go to market growth strategy for our Business Package product offering. As a People Manager and Senior Leader, you make the difference in an employee’s experience at work. Great managers provide direction, motivate and grow talent, and empower and coach teams toward higher levels of performance. The quality of Senior Leadership is a defining factor for a company’s success. Senior Leaders are responsible for developing business strategies and/or translating those strategies into meaningful outcomes and ultimately, business results. As a Senior Leader, you reach across geographical and functional boundaries to create alliances that further the organization’s objectives and market position. Your deep and broad industry knowledge allows you to foresee external conditions that could potentially affect AIG’s future.

Key accountabilities will include but not limited to:

• Overall responsibility for the financial management and achievement of budget for Business Package profit centre including profitability, productivity, direct and indirect costs, cash flow, investment, and expense management
• Define local underwriting appetite within AIG guidelines using underwriting authority (local delegation) and portfolio management skill sets to achieve Risk Adjusted Profit targets as set by the company
• Establish and control the Business Package Strategic plan – to achieve revenue and expense targets
• Identify, support, and contribute to internal and external strategies that align Business Package product offerings and grow AIG multinational business
• Identifying growth opportunities, new business segments, new product opportunities to support growth and objectives
• Establish yourself with clients, agents, brokers to be seen as a strategic thought leader in the field of Business Package product offering and in so doing promote AIG as the insurance provider of choice
• Develop customer engagement and go-to market strategy for the Business Package business and where necessary develop segment specific customer value proposition
• Collaboratively develop and execute a marketing strategy and plan promoting our products, services and expertise. To include creation and dissemination of marketing materials, planned marketing events and seminars, producer training sessions and informal presentations to producers
• Develop and maintain solid working relationships with all major clients, agents, brokers and other stakeholders and ensure superior quality of product and service outcomes
• Actively engage in Company-wide broker/agent development plans so that AIG gains the maximum share of available profitable income from key/potential producers
• Monitor local execution of customer engagement strategy and ensure consistency and adherence to global guardrails
• Use data and analytics and provide client specific insights such as pricing, risk appetite, profitability and recommendations to our brokers and customers to improve the management of risk
• Drive a team culture that promotes collaboration, innovation, diversity and inclusion, exemplary conduct, employee engagement and performance excellence
• Up-skill, engage and empower talent to support our growing business needs

What you’ll need to succeed

• A commercial thinker with deep knowledge of insurance and financial services industry; an ability to determine how external changes or decisions will impact the company, and plan accordingly. Strong financial acumen; able to anticipate, identify, and explain the financial implications of decisions
• A strategic thinker and executer who develops a bold vision and distinct strategies that result in competitive advantage; an individual who also translates strategies into specific objectives and plans; and someone who understands the growth drivers of the business and prioritizes initiatives that will accelerate AIG’s momentum; an innovator and brand builder.
• A Global influencer who builds strategic relationships and alliances with key external stakeholders, influencing decisions to advance the organization's objectives and enhance the growth potential of the company within the region.
• An AIG ambassador who will strengthen the AIG brand within the marketplace by representing AIG persuasively and effectively in high-stakes internal and external settings
• A collaborative people leader with a proven track record of managing cross border teams in a matrix organization, with the ability to influence and stakeholders across a wide geography.
• Extensive insurance leadership experience including P&L responsibility
• Proven track record of delivering profitable growth in a sizable and relevant general insurance product line in Australasia markets.
• Deep expertise in Business Package Insurance, expert technical underwriting background
• Strong business acumen, with a proven track record of making sound judgment backed by strong analytical, quantitative, process and systems skills.
• Knowledge of Australasia market(s) segmentation, portfolio management, acquisition and distribution.

Ready to make a bigger impact? We look forward to reviewing your application.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of belonging

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to [email protected].  

Functional Area:

UW - Underwriting

Estimated Travel Percentage (%): Up to 25%

Relocation Provided: No

AIG Australia Limited