Job Posting End Date:

Worker Type:

Fixed Term (Fixed Term)

ABOUT THE JOB

We are seeking a highly skilled and experienced Senior Site Reliability Engineer to join our team. The ideal candidate will have over 5 years of experience in monitoring tools, observability tools (e.g., Splunk, AppD, OpenSearch/Elasticsearch, Prometheus, Grafana, Elastic Stack) and Python scripting. As a Senior Site Reliability Engineer, you will be responsible for designing, implementing, and maintaining our Monitoring infrastructure to ensure the reliability and performance of our monitoring systems.

YOUR JOB RESPONSIBILITIES

• Design, deploy, and manage Monitoring platform (Splunk/OpenSearch) infrastructure, including indexers, search heads, forwarders, and deployment servers.

• Develop and maintain Splunk dashboards, reports, and alerts to provide visibility into system performance and security.

• Integrate data sources into Splunk, AppDynamics, OpenSearch, ensuring data integrity and optimal performance.

• Develop and manage data onboarding processes, including parsing, indexing, and data normalization.

• Monitor Splunk infrastructure for health and performance issues.

• Troubleshoot and resolve issues with data collection, indexing, and search performance.

• Develop and maintain Python scripts for automating tasks and processes within the Splunk environment.

• Implement automation solutions to streamline data ingestion and monitoring workflows.

• Collaborate with IT and security teams to understand monitoring and observability requirements.

• Provide technical support and training to end users, ensuring effective use of the platform.

• Implement best practices for Splunk/OpenSearch architecture, data retention, and performance optimization.

• Continuously assess and improve the efficiency and effectiveness of the Monitoring environment.

YOUR SKILLS & EXPERIENCE

• 5+ years of experience in monitoring tools and observability tools.

• Proficiency in scripting languages such as Python, JSON Bash, or PowerShell.

• Experience in querying, analysing, creating metrics, and refining log event data.

• Experience in working in Splunk, Appdynamics and Opensearch/ELK, ability to create and maintain dashboards, alerts, and reports in Splunk or Opensearch.

• Experience in working with a Git-based workflow.

• Can use high level instructions to produce technical outcomes.

• Understanding of DevOps practices and CI/CD pipelines.

• Strong analytical and problem-solving skills to troubleshoot and resolve monitoring and performance issues.

• Effective communication skills to collaborate with cross-functional teams and present findings to stakeholders.

• Ability to document configurations, processes, and troubleshooting steps clearly and comprehensively.

• Experience in Cloud computing and Amazon Web Services.

• Strong understanding of standard Software Engineering processes, Testing, and Agile methodology.

Nice-to-have:

• Experience in the Banking or Financial Services industry.

• Experience in Power BI Reporting

• Any additional certification or training in IT, Business, Computer Science, or related area. 

THE BENEFITS AND PERKS

We appreciate and reward our colleagues who do great work every day – from excelling for our customers, to taking ownership of an issue to get it resolved. Here’s how we support our people with a range of exclusive benefits.

1. Generous compensation and benefit package

• Attractive salary

• 20-day paid annual leave and 7-day paid sick leave

• 13th month salary and Annual Performance Bonus

• Premium healthcare for yourself and family members

• Monthly allowance for team activities

• Premium welcome kit and occasional gifts of appreciation

• Extra benefits on your work anniversary

2. Exciting career and development opportunities 

• Large scale products with modern technologies in banking domain

• Clear roadmap for career advancement in both technical and leadership pathways

• Access to digital learning platform such as Udemy

• Consistent and high-quality leadership training through the Distinctive Leadership program (DLP)

• Specialist capabilities and accreditations in key skill areas such as Cloud Engineering, Digital, Data, Security and SREs (Site reliability engineers)

• Professional banking qualifications through the Career Qualified in Banking (CQiB) program accredited by FINSIA.

• Sponsored English course with native teachers

• Opportunity for training in Australia

3. Professional and engaging working environment 

• Hybrid working model and excellent work-life balance

• State-of-the-art & modern Agile office

• Food and beverages in the office pantry

• Employee Assistance Program to improve your physical and mental health

• Annual team activities and company events

• A solid and talented team behind you – great people who love what they do

A DIVERSE AND INCLUSIVE WORKPLACE WORKS BETTER FOR EVERYONE

We know that our people make us who we are. That's why we have built a culture of respect – where everyone feels valued and appreciated for being their true authentic selves at NAB. With our focus on inclusion and diversity, and in partnership with our Employee Resource Groups, NAB is a place where First Nations colleagues, colleagues of all genders, sexualities and ages, carers and colleagues with disability, and colleagues from all cultures, races and religions have the opportunity to thrive, connect and grow.

We are intent on providing an environment where you can work your way. Ask about our many flexible work options and please let us know if we can provide any adjustments throughout the recruitment process.

CLOUD-FIRST

NAB is undergoing an exciting "Cloud First" technology transformation by taking advantage of the latest tools and techniques used by leading technology and digital companies globally. But it’s not just about the Tech, we are also investing heavily in our people, so if you have an appetite to learn, grow and elevate others around you, this is the place for you!

If this excites you, let's have a chat over a cup of coffee!

It's more than just a career at NAB!

We believe in people with people and dreams, and we want you to achieve your aspirations. More than just a career, NICV offers you a flexibility to balance your work - life, the opportunity to grow as professionals and people and a complete set of well-being offerings. If you have an appetite to learn, grow and elevate others around you, this is the place for you.

It's a good time to see what you can find at NAB as a

Senior Site Reliability Engineer - Retail, Direct and Operations

CLOUD FIRST

NAB is undergoing an exciting "Cloud First" technology transformations by taking advantage of the latest tools and techniques used by leading technology and digital companies globally. But it's not just about the Tech, we are also investing heavily in our people, so if you have an appetite to learn, grow and elevate others around you, this is the place for you!

IT'S MORE THAN MONEY

We naturally also provide a very competitive remuneration package but a career with us is about a lot more than money. We believe in people with ideas and dreams, and we want you to achieve your aspirations. We will work together to deliver exceptional products and outcomes that push the limits of our own aspirations. Out passion for creating value and exceeding our customers' expectations means we are constantly striving to redefine our standards of excellence. You will have our backing to develop and our encouragement to explore, realize and reach your full potential.

If this excites you, let's have a chat over a cup of coffee!