Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.

As the DIS Advertising manager, you will lead overall Operations delivery where Seller will provide the client services to the pre-existing customers, on their currently running Ad products and ad campaigns, by providing strategic advertising, advisory and backend support as after sales service.
 

Key Responsibilities and Objectives:
 

● Team Management:

- Lead and support a team, setting clear expectations and providing ongoing coaching and feedback.

- Foster a collaborative and inclusive team environment that encourages open communication and professional growth.
 

● Business Operator:

- Determines operational strategies by conducting needs assessments, performance reviews, capacity planning and cost/ benefit analyses.

- Defining user requirements; establishing production, quality, and customer-service standards; contributing information and analysis to the organization.

- Maintains and improves operations by monitoring system performance; identifying and resolving problems; preparing & completing action plans; driving process improvement initiatives & quality assurance programs.

- Accomplishes human resource objectives by recruiting, selecting, orienting, training, assigning, coaching, counseling and disciplining employees; administering scheduling systems; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.

- Liaise with clients and deliver client asks.

- Coaching and mentoring supervisors to enable them to effectively manage their teams.

- Conduct weekly/monthly/quarterly reviews with supervisors.

● Policy Adherence:

Collaborate with relevant stakeholders to ideate. Drive the right team culture & ensure process compliance.
 

● Performance Reporting and Analysis:

Generate regular reports on metrics, trends, and key performance indicators (KPIs). Utilize data-driven insights to improve DIS review processes and identify areas for enhancement.
 

● Risk Management:

- Identify potential risks and proactively implement measures to mitigate these risks.
- Stay informed about industry best practices and evolving challenges.
 

● Cross-functional Collaboration:

Collaborate with other teams to align review practices with broader company objectives.

#LI-LATAM

Qualifications:

• 10+ years of experience in sales, with a strong focus on digital inside sales programs
• Bachelor’s degree in business, marketing, sales, or a related field (MBA or equivalent preferred).Advanced certifications in digital marketing, sales management, or leadership are a plus. 5-7 years of "relevant" sales leadership experience in an AdSales environment)
• Demonstrated success in managing large-scale sales operations, driving sales growth, and meeting or exceeding revenue targets.
• Self-starter mentality that is ready to drive implementation of ideas and initiatives. The person must own and take tasks through to completion
• Experience in strategic planning and execution, with the ability to align sales strategies with business objectives.
• Deep understanding of digital sales strategies, including lead generation, CRM management, pipeline management, and sales automation tools
• Excellent communication and interpersonal skills, with the ability to manage senior stakeholders both internally and externally.
• Understanding of digital marketing, including SEO, PPC, content marketing, and the role they play in digital sales pipelines.
• Experience in working with cross-functional teams and global clients, especially in an offshore or nearshore delivery model.
• Strong outbound sales experience within large-scale BPO operations. Should have minimum 2-3 years supervisory/management experience or progressive experience up to and including leadership, coaching and/ or supervisory roles.
• Advanced understanding of digital marketing concepts and trends.

About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.

 Visit us at www.accenture.com 

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