Sr. Sales Support Engineer

Posted:
11/24/2025, 6:02:34 PM

Location(s):
Bengaluru, Karnataka, India ⋅ Karnataka, India

Experience Level(s):
Senior

Field(s):
Customer Success & Support ⋅ Sales & Account Management

Location:

Bengaluru, Karnataka, India

Job ID:

R0077629

Date Posted:

2025-02-27

Company Name:

HITACHI ENERGY INDIA LIMITED

Profession (Job Category):

Sales, Marketing & Product Management

Job Schedule: 

Full time

Remote:

No

Job Description:

The opportunity

Sales support team focusses on designing technical scope, applying products and technology, determining costs, preparing documentation along with techno-commercial proposal, technical discussions with customers and front-end teams. A Senior Professional (P3) applies advanced knowledge of job area typically obtained through advanced education and work experience. Responsibilities may include: Managing projects / processes, working independently with limited supervision. Coaching and reviewing the work of lower level professionals. Problems faced are difficult and sometimes complex.

How you’ll make an impact

  • Supports the local Sales organization/customers in determining the most technically appropriate and cost-effective solutions to meet their power quality requirements.

  • Provides technical support during the technical meeting, product presentations and negotiations

  • Prepares & supports preparation of technical & commercial offers based on customers expectations in terms of power quality, Local Business Unit/feeder factory indications and Sales organization directives. Participates in the kick off meeting organized by the project team.

  • Defines & estimates cost for the proposed solution and communicates to Sales organization.

  • Provides information to the risk review process in accordance with organization policy and sometimes participates in the risk review assessment.

  • Analyzes customer needs and competitor offers through general market information and information provided by the Sales organization.

  • Performs lost proposal analysis, identifies potential cause, and recommends future actions in cooperation with Sales/Local Business Unit to obtain better future results. Work on improving current sales process and have a continuous learning mindset.

  • Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.

  • Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your Background

  • 8-10 years experience in Power Quality / capacitors industry post university degree

  • Previous experience in Capacitors/ Switchgears, technical solution sales will be preferred.

  • To be successful in this role you must be a self-starter, a continuous learner, having good communication skills and hold a strong customer focus. Preferably, you have a proven track record of managing and facilitating change.

  • Proficiency in both spoken & written English language is required.

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

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Hitachi America Ltd

Website: https://hitachi.com/

Headquarter Location: Santa Clara, California, United States

Employee Count: 10001+

Year Founded: 1959

IPO Status: Private

Industries: Consulting ⋅ Industrial Engineering ⋅ Information Technology ⋅ Machinery Manufacturing ⋅ Manufacturing ⋅ Mining Technology