Overview

Instacart is seeking a strategic and execution-oriented Head of Finance Transformation to lead critical initiatives that will modernize our finance infrastructure and processes. Reporting to the Chief Accounting Officer (CAO), this role will drive 5-7 major systems and transformational initiatives including Revenue systems, Billing, E-invoicing, EIPP (Electronic Invoice Presentment and Payment), end-to-end month-end close process optimization, and comprehensive tools assessments and improvements. This is a unique opportunity to build the foundation for scalable finance operations at one of the fastest-growing companies in e-commerce.

About the Job 

As Head of Finance Transformation, you will be responsible for developing and executing a comprehensive 3-5 year transformation roadmap that addresses significant technical and process debt while enabling the finance organization to scale with Instacart's rapid growth. You will lead a team of 3 direct reports and work cross-functionally with Finance, Accounting, Engineering, Product, and other stakeholders to deliver high-impact initiatives.

Key Responsibilities:

• Develop and own a strategic 3-5 year finance transformation roadmap that prioritizes initiatives based on business impact, feasibility, and resource constraints
• Lead 5-7 concurrent major transformation initiatives including Revenue systems, Billing infrastructure, E-invoicing, EIPP implementation, and month-end close process optimization
• Serve as both strategist and hands-on project manager, driving initiatives from conception through implementation and adoption
• Conduct comprehensive assessments of existing finance tools, systems, and processes to identify gaps, inefficiencies, and opportunities for improvement
• Partner with Engineering and IT teams to define technical requirements and ensure solutions are scalable, maintainable, and aligned with enterprise architecture
• Build business cases and ROI analyses to secure buy-in and funding for transformation initiatives
• Manage change management and adoption strategies to ensure successful implementation across the finance organization
• Establish governance frameworks, KPIs, and reporting mechanisms to track progress and demonstrate value delivery
• Navigate ambiguity and shifting priorities in a high-growth, fast-paced environment while maintaining focus on strategic objectives
• Collaborate with the CAO and finance leadership to align transformation efforts with broader organizational goals
• Build and mentor a high-performing team of transformation professionals

About You

You are a rare blend of strategic thinker and tactical executor who thrives in ambiguity and complexity. You have deep finance domain expertise combined with strong program management capabilities and a technology-forward mindset. You're energized by the challenge of building scalable infrastructure from the ground up and can seamlessly shift between developing long-term vision and rolling up your sleeves to solve immediate problems.

Minimum Qualifications

• 10+ years of progressive experience in finance, accounting, or FP&A with at least 4+ years focused on finance transformation, systems implementation, or process improvement
• Strong finance and accounting foundation with deep understanding of revenue recognition, billing cycles, accounts payable/receivable, and month-end close processes
• Proven track record of successfully leading large-scale, multi-year transformation programs involving systems implementations and process redesign
• Demonstrated project/program management expertise with ability to manage multiple concurrent initiatives, stakeholders, and dependencies
• Experience working with finance systems and technologies (ERP systems, billing platforms, invoicing solutions, etc.)
• Strong analytical and problem-solving skills with ability to assess complex situations and develop practical solutions
• Excellent stakeholder management and communication skills with ability to influence without authority
• Experience managing and developing teams
• Ability to thrive in ambiguous, fast-paced, high-growth environments
• Bachelor's degree in Finance, Accounting, Business, or related field

Preferred Qualifications

• MBA, CPA, or other relevant advanced degree/certification
• Experience at high-growth technology companies or e-commerce/marketplace businesses
• Hands-on experience implementing specific systems such as revenue management platforms, billing systems, e-invoicing solutions, or EIPP platforms
• Background in both Big 4 consulting/advisory and in-house finance transformation roles
• Experience with Agile/Scrum methodologies and modern project management tools
• Technical proficiency with data analysis tools (SQL, Python, Tableau, etc.)
• Change management certification or formal training
• Experience addressing technical debt and legacy system modernization
• Track record of building business cases and securing executive buy-in for major investments
• Experience working with cross-functional teams including Engineering, Product, and IT

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