In this Durham hybrid or US remote role, you will be primarily responsible for cash application, project set-up, billing, and customer service.
More specifically, your daily focus will be to accurately apply daily cash receipts to customer invoices, seeking out remittance details, setting up customer projects in the accounting system, following up internally and externally for purchase orders, researching and proactively resolving customer inquiries according to established policies and procedures in an efficient, timely, and accurate manner.
You will be expected to adhere to the company’s policies and procedures, including internal controls. Your participation in assessment and implementation of process improvement initiatives will be critical to the company’s growth and improvement.
This position collaborates with people across the organization, including but not limited to business development, proposal writers, scientists and senior management.
BENEFITS AND OTHER PERKS
Medical Insurance (HDHP with HSA; PPO), Dental Insurance, Vision Insurance, Flexible Spending Account (medical; dependent care), Short Term Disability | Long Term Disability Life Insurance, Paid Time Off (4 weeks per year), Parental Leave, Paid Holidays (9 scheduled; 5 floating), 401k with Employer Match, Employee Referral Program
COMMITMENT TO EQUAL OPPORTUNITY
BioAgilytix provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, service in the military, or any other group protected by federal, state, or local law.