CAN) Senior Manager, Program Management - Luminate (IC)

Posted:
12/16/2024, 4:00:00 PM

Location(s):
Mississauga, Ontario, Canada ⋅ Ontario, Canada

Experience Level(s):
Senior

Field(s):
Product

Position Summary...

​​This position is responsible for driving and spearheading the operations of Luminate and will manage the program end-to-end.​ 

What you'll do...

1.​​Drives the execution of multiple business plans and projects by identifying customer and operational needs; developing and communicating business plans and priorities; removing barriers and obstacles that impact performance; providing resources; identifying performance standards; measuring progress and adjusting performance; accordingly, developing contingency plans; and demonstrating adaptability and supporting continuous learning.​
2.​​Provides supervision and development opportunities for associates by selecting and training; mentoring; assigning duties; building a team-based work environment; establishing performance expectations and conducting regular performance evaluations; providing recognition and rewards; coaching for success and improvement; and ensuring diversity awareness. 
3.​​Manages the development and implementation of process improvements to improve business results by overseeing evaluation and execution of multiple projects; reviewing reports; leveraging customer and operational needs across the division to identify barriers and obstacles that impact performance across the division; and benchmarking competitors' programs.
4.Provides recommendations to senior management by reviewing feedback; assessing risks ; collaborating with cross-functional partners to develop program enhancements; managing the reporting and communication of key performance metrics; ensuring alignment across functional units; and communicating strategic direction to key stakeholders.
5.Ensures business needs are being met by evaluating the ongoing effectiveness of current plans, programs, and initiatives; consulting with business partners, managers, co-workers, or other key stakeholders; soliciting, evaluating, and applying suggestions for improving efficiency and cost[1]effectiveness; and participating in and supporting community outreach events.
6.​​Directs the development, prioritization, and execution of key business strategies and communication by leading cross-functional initiatives that impact store and corporate processes; overseeing the development of business programs and initiatives, customer and company communications, and associate training content.
7.Performs analyses based on independent reasoning to draw appropriate conclusions; Analyzes business and financial data and supports the implementation and tracking of business plans that enable the attainment of financial goals; Understands the impact of factors and trends that may affect financial performance; Manages assigned budget for campaign and/or workgroup within established guidelines;
8.​Participates in planning, estimating, and executing a set of projects; Assists in detailed project plans including cost, schedule, and resource requirements; Coordinates the necessary resources for managing efficient and effective projects within the program; Follows standard criteria to track project progress and status to ensure they are in line with program objectives.
9.​​Define the critical workflow for executing key processes. Identify process problems that limit performance and focus on the most significant problems to maximize efficiency gains; Measure standardized operations; find inefficiencies caused due to systems, tools, processes and work with partners to standardize operations and activities; Help generate innovate ideas to meet requirements and increase productivity. Implement methods for improving and establishing controls for critical processes. (for example, improving the termination process to consistently protect the company’s interests, with regards to claims management); Maintain and continuously improve operations standards. Gauge measurements against requirements. Identify and surface systemic problems to be addressed at the organizational level; Propose systems/ process enhancements to meet requirements​ 

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age – 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1940 Argentia Rd, Mississauga, ON L5N 1P9, Canada

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