Impact

As a Senior Manager, Growth Program Management & Operations (PMO), you will lead and scale our Go-To-Market (GTM) processes across the Growth organization and will serve as the operational backbone for Partner Success, Media, and Business Development, driving efficiency, clarity, and alignment across our revenue-generating teams.

While no two days are the same you will focus on creating, enabling, and supporting high-impact programs across retailer and brand strategies, industry engagement, and sales operations. You will connect strategic vision with operational excellence by ensuring Shipt’s value proposition is clear and consistent in the marketplace and our sales and account teams are equipped to grow and retain customer relationships.

You will create and operationalize frameworks and toolkits that generate and convert leads, and expand customer relationships. You will own end-to-end program management of GTM initiatives—from initial planning through execution and performance measurement. You will identify and implement tools, systems, and processes to improve efficiency in sales operations and partner engagement strategies. You will also support development of reporting and performance insights to evaluate the effectiveness of GTM programs and inform optimization.

• You have 5 years of experience in GTM Strategy with a background in industry-specific GTM initiatives, especially in areas like digital media, retail media, or strategic partnerships
• You have proven experience designing and managing GTM programs that drive measurable growth in sales pipeline and revenue
• You have experience partnering cross-functionally with Sales, Marketing, Product, and Customer Success teams
• You have exceptional process design and program management skills with a knack for simplifying complex workflows and aligning multiple stakeholders
• You have the ability to translate strategic priorities into operational plans and roadmaps
• You are skilled at building enablement materials such as sales playbooks, value proposition guides, messaging frameworks, and campaign toolkits
• You have excellent communication and stakeholder management skills and can drive alignment across levels and functions
• You are familiar with CRM systems (e.g., Salesforce), project management tools (e.g., ClickUp), and project management software

Work Arrangement

Shipt considers candidates located near a Shipt office or workspace in Birmingham, San Francisco, or Minneapolis to be hybrid, which means that they have the flexibility to work from home (with leader approval) or at a Shipt office in order to facilitate the ability to innovate, collaborate, and spark team connections. In-office expectations will vary by role and leader.  Certain roles may require in-office presence on a full-time basis. Please work with your recruiter to learn more about the classification of this role.

About Shipt

Shipt is a retail tech company that connects people to reliable, high-quality delivery with a personal touch. Shipt connects customers to the things they want from the stores they love, retail businesses to more satisfied customers, and workers to new earning opportunities.

At Shipt, we aim to put our team first to boost a sense of belonging, spark opportunities for growth, provide unique benefits and commit to giving back to our communities in ways that make life better, both personally and professionally. We understand that our service, our culture, and our connection to our communities are only made better by every single person who shows up to work here every day.  Learn More.

Shipt is an independently operated, wholly owned subsidiary of Target Corporation and available in more than 5,000 U.S. cities. Shipt was founded and is headquartered in Birmingham, Alabama. For more information, please visit Shipt’s company site at Shipt.com.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or any other characteristic protected by law.

Please inform your recruiting contact upon initial connection if you need any accommodations.

Employees (and eligible family members) are covered by medical, dental, vision and more.  Employees may enroll in our company’s 401k plan. Employees will also be eligible to receive discretionary vacation for exempt team members, paid holidays throughout the calendar year and paid sick leave.  Other compensation includes eligibility for an annual bonus and the potential for restricted stock units based on role.

Pay Range:

$88,000-$176,000

All other locations:

$73,000-$147,000

Please note that the salary range above is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.