Join us as a Programme Office Lead, Operations Centre of Excellence

• Joining a highly collaborative team in the Operations Centre of Excellence, this is a unique opportunity to make a difference to the five year strategic vision for Operations in the bank
• Through strong leadership and management skills, you’ll be running the programme office ensuring timely and accurate information is provided to a wide level of senior stakeholders
• As you deliver the integrity of the programme, you’ll have the opportunity to build your network across the bank and gain great exposure for you and your work
• We're offering this job at director level

What you'll do

In this leading role, you’ll demonstrate strong portfolio, programme, project and risk management skills as you run our programme office. This will involve governing and controlling the work reception, planning, facilitating our governance and Agile meetings, supporting business case production, tracking the performance and progress of programmes and programme financial control, including financial reporting and forecasting.

You’ll also be liaising with key stakeholders on a regular basis and ensuring excellent communication between the programme or project managers and other senior stakeholders, delivering appropriate resolution and escalation of execution risks and financials.

Your role will also involve:

• Maintaining close relationships between other key programmes and other bodies, to make sure that there are no overlaps in responsibilities
• Providing secretariat activities including meeting minutes, input papers, terms of reference and communications to stakeholders
• Establishing compliance with all change government documentation and quality assurance activities for various change deliverables and knowledge management activities, such as maintaining repositories and ensuring compliance to established processes
• Building the reporting of baseline information for the programmes, including RAID, progress and detailed milestones of the programme and change control
• Establishing and controlling the reporting of programme costs, benefits and opportunities
• Consolidate workstream reporting into a digestible and informative product for senior leaders
• Managing our communications grid to include newsletters, intranet and Engage

The skills you'll need

We’re looking for an established collaborator, with strong leadership and management skills with the ability to challenge peers and senior management. You’ll need experience of working in internal or external programme support roles, coupled with excellent stakeholder management skills. You should be comfortable working with ambiguity and have the ability to pay keen attention to detail and understanding the portfolio of work.

It'll be ideal if you have experience of Agile processes and ceremonies and day-to-day management of third party suppliers and contracts, as will be experience of tracking and reporting benefits across multiple franchises and functions.

Additionally, you’ll need:

• Knowledge of programme types
• Expertise in tools such as Excel, PowerPoint, MSP, Planview and SharePoint  
• Knowledge of our change frameworks, policies and procedures and experience of conducting assurance activities across all elements
• The ability to consolidate and elevate programme and project reporting and transform into executive level reports and returns at short notice and produce high level presentations
• Critical thinking skills, enabling you to cut through complexity, and make sound decisions and recommendations that are carefully balanced against risk

Hours

45

Job Posting Closing Date:

21/11/2024