Posted:
8/11/2024, 5:00:00 PM
Location(s):
Ontario, Canada ⋅ Toronto, Ontario, Canada
Experience Level(s):
Mid Level ⋅ Senior
Field(s):
Operations & Logistics
Application Deadline:
Address:
100 King Street WestJob Family Group:
The Manager, Operational Effectiveness will actively support and lead some of the following work streams on a day-to-day basis: enhancement or improvement of policies and procedures, training, support and strengthen the FIU’s metrics and analysis on emerging areas of risk, FIU reporting to LOB stakeholders (eg regular reporting to the Operating Groups on services performed by the FIU), automation, operational effectiveness and operational risk, support and strengthen the FIU resourcing and forecasting processes, exams and audit activities across the FIU including large scale projects in partnership with our AML Office senior leaders and business units.
The Operational Effectiveness Team accountabilities include:
Operational Effectiveness & Change Management
Assist in designing new processes, implementation plans and/or change management plans to ensure process impacts and opportunities are effectively interpreted and incorporated
In a complex working environment, conduct research both internal and industry benchmarking, to identify strategic options for implementation of changes to support the FIUs strategic priorities
Assist in providing value-added change and project management recommendations to Leadership to enhance effectiveness, delivery and sustainment.
Analyze and evaluate initiatives, working with partners to understand and define requirements and recommend optimal approach within best practices
Assist in developing and managing a change management work plan for broad-impact projects multi-stakeholder initiatives (i.e. without an assigned Project Manager) to capitalize on synergies, simplify implementation and minimize disruption to core functions
Maintain an inventory of initiatives that impact the FIU and work with key stakeholders on the operational risk (e.g. impact to resources).
Procedures, Job Aids and Training
Maintain, update and upload all FIU procedures and job aids.
Work with key stakeholders to ensure procedures and job aids are up to date including obtaining all required approvals
Annual procedure and job aid refresh
Assist in the execution of FIU training related to the updated policies, procedures or job aids.
Understand and interpret the regulatory requirements and internal process controls across the enterprise so that relevant policies and procedures can be updated
Communicate updates to procedures and job aids
Metrics & Reporting
Support and strengthen the FIU’s capabilities in forecasting and resourcing
Support, develop and strengthen the FIU’s metrics and reporting capabilities to ensure risks, trends are captured and communicated to the appropriate parties
Designs and produces regular and ad-hoc reports, and dashboards.
Audit, Regulatory Exams, and Issue Management
Work with the appropriate teams to gather documentation required for the audit/regulatory exams.
Ensure ad hoc questions and requests are answered and provided in a timely matter.
Supports the issue management process.
Qualifications
Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Experience in risk management, audit, compliance, governance and/or project management is preferred.
In-depth knowledge of business and regulatory environment.
In-depth knowledge & experience with risk policy frameworks; quality control/testing frameworks. e.g. SOX 404, COBIT and COSO frameworks.
Deep knowledge and technical proficiency gained through extensive education and business experience.
Verbal & written communication skills - In-depth.
Collaboration & team skills - In-depth.
Analytical and problem solving skills - In-depth.
Influence skills - In-depth.
Data driven decision making - In-depth.
Understanding data systems and how to pull data from various systems is not required but would be a value add
Salary:
Pay Type:
The above represents BMO Financial Group’s pay range and type.
Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.
BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards
We’re here to help
At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.
As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.
To find out more visit us at https://jobs.bmo.com/ca/en.
BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
Website: https://www.bmo.com/
Headquarter Location: Toronto, Ontario, Canada
Employee Count: 10001+
Year Founded: 1817
IPO Status: Public
Last Funding Type: Post-IPO Equity
Industries: Banking ⋅ Crowdfunding ⋅ Finance ⋅ Financial Services