At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

Duties are listed in order of greatest importance. Other responsibilities may be assigned.

• Analyze, maintain, and review manual and statistical forecast and propose / execute changes in order to assign the best fit S&OP demand forecast model

• Strive for Forecast automation based on historical data

• Act as Regional SME for forecasting statistical models and their best fit for different product groups, assigned business franchise, and different business scenarios (e.g. product launches, cannibalization etc.), train, coach and provide feedback to Regional and country teams on best forecasting methods

• Ensure, check and challenge data for consistency and logical incorporation of known business events e.g. coordinate the review of key planning characteristics to ensure validity of forecast models

• Build scenarios and back track against historical results in order to define best fitting models

• Maintain optimal S&OP processes in Region for assigned products. This includes developing, maintaining and monitoring all S&OP processes in the region in alignment with global guidelines, deploy trainings on process and tools, as well as monitoring all legacy S&OP analytical tools and signaling maintenance requirements

• Facilitate the Sales & Operations Planning by supporting a monthly consensus and demand review meeting with country management

• Collaborate with local S&OP teams to understand unique market requirements and identify root cause of Affiliate service issues

• Acquire and analyze information regarding historical data, market trends, promotional activity and other events, historical or current, which impact and influence customer demand

• Support unit and dollar demand forecast reviews (including revenue and samples) with Regional Counterparts. Work alongside regional counterparts to align current demand forecast submission against market activities and sales trends. Identify gaps between current plans and financial commitments, derive possible gap closing initiatives and highlight risks and opportunities.

• Work with Global S&OP teams to determine the capability to meet demand, and provide a feedback loop to markets. Act as key point of contact for the region to ensure strong visibility of product availability and/or supply issues back through the supply chain.

• Lead the regional allocation process with markets and regional commercial counterparts to resolve constrained situations, apply demand control where necessary on large or abnormal orders while still striving to meet operational and customer excellence

• Partner with the Regional commercial team and with Product Lifecycle Managers on the product portfolio by supporting regional product launches/ rationalization/ special promotions

• Analyze, report and improve forecast accuracy both at the detail and aggregate level to improve customer service and inventory levels

• Partner with Global LCM on product artwork/ labelling changes initiative and facilitate country bridging stock requirement with global supply chain

• Participate in Global S&OP review for assigned sub-franchise/s

• Support deck preparation for Executive S&OP meeting

• Collaborate with Global Analytics to improve and enhance analytics dashboard

• As Regional Super User for IBP planning system, provide guidance & support to local users, represent local users on issue escalation and new business requirements discussions with Global Process Owner

• Support Bi-weekly / Monthly S&OP KPI metrics reporting

• Escalate and drive resolution of critical region supply issues with Global Supply Chain

Education: Bachelor’s Degree or equivalent combination of education + 7years relevant work experience

Experiences: >7+ years in S&OP related experience in healthcare

Knowledge, Skills, Abilities

• Basic understanding of statistical forecasting methodologies

• Strong in Microsoft suite (excel, PowerPoint etc)

• Attention to detail without losing bigger picture

• Strong in Data Visualization & Analytics

• Self Starter, motivated and independent

• Ability to fluently read, write and communicate in English

Note: No relocation will be provided.

How You Can Thrive at Alcon:

• Opportunity to work with a leading global medical device company.
• Collaborate with a diverse and talented team in a supportive work environment.
• Competitive compensation package and comprehensive benefits.
• Continuous learning and development opportunities.

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