App/Cloud Support Manager

Posted:
12/22/2024, 4:00:00 PM

Location(s):
North Carolina, United States ⋅ Charlotte, North Carolina, United States

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
IT & Security

App/Cloud Support Manager (Accenture LLP; Charlotte, NC): Accenture LLP has multiple openings for the position of App/Cloud Support Manager in Charlotte, NC, and the job duties are as follows:

  • Manage project execution to ensure adherence to budget, schedule, and scope.
  • Develop or update project plans for information technology projects, including project objectives, technologies, systems, information specifications, schedules, funding, and staffing.
  • Maintain applications and deliverables according to SLAs and work across the Service Delivery Lifecycle on engineering solutions for new system rollouts, major/minor enhancements, and/or ongoing maintenance of existing applications.
  • Identify and assess complex problems that require in-depth evaluation of variable factors, and create solutions for implementation by the team and fix security vulnerabilities on applications and platforms as required by service level agreements and guidelines.
  • Provide seamless application stability and uninterrupted support across all domains and platforms.
  • Conduct project and issue management (including status reporting, issue reporting, and ETC/budget reporting) for assigned scope of work, and make decisions that impact the team through regular consultation with senior management.
  • Supervise a team to gather and translate user/system requirements into design specifications as well as serve as a backup Scrum as required to achieve deliverables.

BASIC QUALIFICATIONS:

Must have a bachelor’s degree in Computer Science, Technology, Computer Information Systems, Computer Applications, Engineering, or a related field, plus 5 years of progressive post-baccalaureate experience in the IT consulting industry.


Must have 5 years of experience in each of the following:

  • Performing analysis of functional requirements document;
  • Creating technical design documents;
  • Continuous Integration and Continuous Delivery (CI/CD) practices;
  • Scripting;
  • Preparing unit test plans and executing unit test cases;
  • Preparing integration test plan, executing test driven development (TDD), and performing code reviews and test case reviews; and
  • Managing onshore or offshore delivery teams supporting critical applications.

Must have willingness and ability to travel domestically approximately 80% of the time to meet client needs.

To apply, please click the ‘APPLY’ button.

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About Accenture

Accenture is a leading global professional services company that helps the world’s leading organizations build their digital core, optimize their operations, accelerate revenue growth and enhance services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 774,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com 

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Accenture

Website: https://accenture.com/

Headquarter Location: Dublin, Dublin, Ireland

Employee Count: 10001+

Year Founded: 1989

IPO Status: Public

Last Funding Type: Grant

Industries: Business Information Systems ⋅ Construction ⋅ Consulting ⋅ Information Services ⋅ Information Technology ⋅ Infrastructure ⋅ Management Consulting ⋅ Outsourcing