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Kick-start your career in the online gaming world and experience the very latest in technology and innovation. 
 
Do you see yourself as one of those “out-of-the-box thinkers”, “Technical masterminds”, “Outstanding creatives”,  or “Mind-boggling number crunchers”? If so, we want to welcome you to the Betway family and celebrate what makes you unique! 
 

Our global customer base is exploding and we need your skills to support us on this exciting journey! Don’t look back and submit your application before the opportunity passes you by..

Job title: Head of Product

Department: Product

Reporting to: Chief Product Officer

Who we are

We’re part of Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands.

At Betway, we’re driven by our shared vision to become the global leader in the online sports betting and casino industry. Our people are forward-thinking team-players who thrive on a collective diversity of skills and backgrounds. Founded in 2006, our teams in Guernsey, London, Malta, Germany, Portugal and Spain and are constantly expanding and evolving.

Who we’re looking for

We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At Betway, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.

Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.

Why we need you

We’re on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.

As Head of Product, you will own the product roadmaps and user experience for all products developed by Betway. You will be responsible for formulating and delivering the medium and long-term product vision in line with commercial strategy set by executive management. You will be responsible for collecting and generating new product ideas and introducing enhancements to the existing products. You will understand the strategy, needs and problems facing the business as well as the external market / competition and work to continuously improve our products in order to extract maximum business value. You will be responsible for designing and experimenting with the design and journeys of our products.

You will lead and manage a team of Product Managers and Product Owners and UI/UX designers. This includes the resource planning of your team, guidance of product strategy and scope, Epic/Story/Roadmap review and escalation handling. You will be a member of the technology management team, working closely with the Heads of Software Engineering, QA, IT, Project Management and the Technology Director to build and execute the Technology Strategy and Target Architecture.

What you’ll be doing

• Complete responsibility for the CRM, Retention Promotions and onboarding journey product vision, strategy and roadmaps as well as full end to end of non Betway brand Casino products.
• Create buy in for product vision and strategy both internally and with key external partners.
• Take overall responsibility for the success / performance of the products by setting, monitoring and continuously improving key Product KPIs.
• Gain a deep understanding of customer experience in order to identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth.
• Regularly conduct and publish market intelligence and competitive analysis on the products’ position in the market, identifying areas of opportunity, change and improvement.
• Conduct gap analysis between feature requirements and existing application functionality.
• Use product data / analytics, user feedback and user experience understanding, market and competition analysis and stakeholder input to:
• Create and maintain a top-level prioritised roadmap of company initiatives.
• Lead the Product Managers and Product Owners in breaking down this down into product roadmaps.
• Lead the UI/UX Designers in understanding customer interactions and designing and experimenting with the way designs.
• Ensure prioritization of product enhancements and initiatives is accurate and always in line with business value.
• Collaborate with Product Managers, Product Owners, UI/UX Designers, stakeholders, Software Developers, Quality Assurance Engineers and Business Analysts to plan and develop product enhancements.
• Manage and review suppliers and product teams to ensure all integration and dependencies are planned and delivery timelines agreed to.
• Communicate functionality changes to support, training and marketing teams.
• Demonstrate product enhancements to business stakeholders.
• Management, leadership and mentorship of Product Managers, Product Owners, UI/UX Designers.
• Team resource planning and training.

This job description is not intended to be an exhaustive list of responsibilities. The job holder may be required to complete any other reasonable duties in order to achieve business objectives.

Essential skills you’ll bring to the table

The necessary skills that we require for this role include:

• Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively
• Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals
• Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope
• Exceptional attention to detail, ensuring high standards of quality in all outputs
• Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situation.
• Strong leadership competencies
• Negotiation and influencing skills.
• Analytical and problem-solving skills.
• Political acumen, diplomacy, and emotional intelligence; successful ability to manage conflict with positive results.
• The ability to deliver possibly difficult messages to directors and the business.
• Proven work experience in product management / product ownership.
• Understanding of standard software development life cycle for enterprise software applications.
• Understanding of scrum/kanban framework and agile methodologies.

Desirable skills you’ve got up your sleeve

It would be great if you also have some the following skills:

• In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends
• Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations
• Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards
• Experience in developing and executing customer retention strategies
• MS/BS degree (Computer Science, Engineering or equivalent preferred)
• Proven work experience in UI/UX designing and experimentation.

Our values are non-negotiables

Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.

These competencies are:

• Adaptability
• Ownership and accountability
• Initiating action
• Resilience
• Team orientation
• Integrity
• Innovation

What you’ll get back

We offer a great variety of personal and professional benefits to help you thrive at Betway and Super Group. This includes:

• We’re dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career.
• Your hard work and achievements won’t go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential.
• Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from.
• Add a local benefit, e.g.:
  • Vitality Health Care
  • Unum Dental
  • Life Assurance & Income Protection
  • Tusker car scheme
  • Cycle to Work
  • Retail discounts

Be part of that Superclass feeling.

At Super Group, diversity is part of our DNA. With teams across 17 countries, 85 nationalities, and 30 languages, we take equal opportunities seriously, championing a supportive, inclusive and empowering environment wherever you are in the Group.

It’s all about putting your experience first and ensuring honesty and fairness in all we do.
Here, your growth is supported and your contributions valued.

Game on!

Should you not hear from us within 2 weeks, please assume your application has not been successful.