The People Operations team is charged with the ongoing evaluation of our total rewards strategy and practices. As a key member of the team reporting to the Senior Manager, Compensation, you will have a unique opportunity to shape the direction of compensation at Braze. Specifically, you will own day-to-day compensation practices (i.e. benchmarking, data management, survey participation) and lead cyclical company-wide compensation initiatives while also keeping a pulse on market trends. This role requires significant cross-functional partnerships with our Business Partners, Recruiters, and finance teams to ensure that compensation at Braze remains competitive. 

WHAT YOU’LL DO

• Act as the primary point of contact for compensation requests (internal support and external salary surveys).
• Lead the execution of cyclical compensation review and bonus processes.
• Support the implementation and maintenance of a robust compensation structure that ensures equitable and competitive pay practices.
• Proactively identify operational efficiencies and create clear, organized documentation of all ad hoc and recurring requests/processes.
• Benchmark roles externally to inform salary range recommendations across the business.
• Ensure that pay practices are compliant with regulations across all geographies where Braze operates (i.e. FLSA classification).
• Own compensation data accuracy in Workday, leading testing related to compensation processes.
• Partner closely with the Payroll team to ensure pay accuracy.
• Prepare and present ad hoc compensation studies to the business, enabling leaders to make informed decisions for their teams.
• Collaborate with project teams and leadership to develop, educate, and deploy new compensation initiatives across the organization.
• Assist with total rewards programs and practices, such as equity, sales plans, 401(k), and other team programs as needed.

WHO YOU ARE

We are looking for somebody who is experienced with managing large-scale projects and processes, knows how to manage, build analytics, and draw insights from large data sets, and is passionate about delivering exemplary customer service. The right person is an obsessively detail-oriented multi-tasker, enjoys finding and implementing process efficiencies, and has an eye toward ensuring equitable practices.

WHAT YOU HAVE

• 3-5 years of progressive HR experience with 3 years of compensation and/or total rewards experience preferred. 
• Advanced proficiency in Excel / Google Sheets (i.e. pivot tables, VLOOKUPs, complex conditional formulas, basic macros) with an ability and desire to conduct analysis on large data sets and draw conclusions/make recommendations.
• Demonstrated project management skills and the ability to drive programs independently.
• A firm commitment to confidentiality and ability to operate with a high level of integrity and discretion.
• Proven ability to seamlessly adapt to new systems; Workday experience strongly preferred.
• Strong work ethic and ability to prioritize workload and follow-up in a timely fashion; Experience working in a global, fast paced organization preferred
• Ability to communicate effectively at all levels of the organization.
• Proven ability to collaborate and work in a cross-functional team environment
• Ability to identify gaps and implement changes.
• Ability to remain organized and work on multiple simultaneous projects.

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $125,000 and $139,000/year with an expected On Target Earnings (OTE) between $140,000 and $155,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.