Business Value Manager

Posted:
10/16/2024, 9:57:54 AM

Location(s):
Massachusetts, United States ⋅ Waltham, Massachusetts, United States

Experience Level(s):
Senior

Field(s):
Business & Strategy ⋅ Sales & Account Management

Pay:
$49/hr or $101,920 total comp

At ZoomInfo, we encourage creativity, value innovation, demand teamwork, expect accountability and cherish results. We value your take charge, take initiative, get stuff done attitude and will help you unlock your growth potential. One great choice can change everything. Thrive with us at ZoomInfo.

 

As a Business Value Manager, you will play a crucial role in bridging the gap between our innovative solutions and our clients' business needs. You will engage directly with customers to understand their unique challenges, identify opportunities for our solutions, and effectively communicate the tangible business value and ROI of our offerings. Your expertise in consulting, solution discovery, and value communication will be essential in driving customer satisfaction and sales growth. Reporting directly to the Head of Revenue Strategy & Operations, you will be integral in building out this new function at ZoomInfo.

What You Will Do:

  • Collaborate with clients to conduct thorough needs assessments and identify their business challenges, goals, and opportunities for our SaaS solutions.
  • Serve as the primary customer-facing representative for value assessments, working closely with prospects and existing clients to ensure alignment between their needs and our offerings.
  • Develop and present comprehensive ROI assessments to quantify the financial impact of our solutions on client operations, leveraging data-driven insights.
  • Analyze and define the Total Addressable Market (TAM) for our solutions within customer segments, helping clients understand the potential benefits and market opportunities.
  • Craft and deliver compelling narratives that clearly articulate the business value and strategic advantages of our solutions to diverse stakeholders.
  • Establish and maintain a robust framework for discovery sessions and value proposals that can be utilized across the sales organization to ensure consistency and effectiveness.
  • Design and implement effective ROI tools and calculators that sales teams can leverage to demonstrate the economic impact of our solutions during the sales process.
  • Prepare and deliver high-level presentations and workshops to executive teams, ensuring they grasp the value proposition and potential ROI of our solutions.

What You Bring:

  • Bachelor’s degree in Business, Marketing, or a related field; MBA is a plus.
  • 7+ years of experience in consulting, solution selling, or a similar customer-facing role, preferably within the SaaS industry.
  • Proven experience in ROI assessment and business value communication.
  • Strong analytical skills with the ability to assess customer needs and translate them into actionable insights.
  • Excellent presentation skills, with a track record of successfully engaging executive-level stakeholders.
  • Experience in developing tools or frameworks for value assessment and communication.
  • Exceptional interpersonal skills and the ability to build relationships with clients and internal teams.

Actual compensation offered will be based on factors such as the candidate’s work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive.

In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here.

The US base salary range for this position is $120,000 - $150,000 plus annual bonus, plus equity.

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About us: 

ZoomInfo (NASDAQ: ZI) is the trusted go-to-market platform for businesses to find, acquire, and grow their customers. It delivers accurate, real-time data, insights, and technology to more than 35,000 companies worldwide. Businesses use ZoomInfo to increase efficiency, consolidate technology stacks, and align their sales and marketing teams — all in one platform. 

ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here.

ZoomInfo is proud to be an Equal Opportunity Employer.  We are committed to equal employment opportunities for applicants and employees regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic or status protected by applicable law. At ZoomInfo, we also consider qualified candidates with criminal histories, consistent with legal requirements.