POSITION: Concessions Manager

DEPARTMENT: Food & Beverage Services

REPORTS TO: Director of Food & Beverage

FLSA STATUS: Exempt

Summary

As the world’s leading venue management company and producer of live event experiences, ASM Global is the preeminent management and content partner with over 350 venues worldwide. Operating and investing in the world’s most important stadiums, arenas, convention centers, and theaters requires unmatched dedication and the most profound expertise. Our focus is YOU! Through investments in growth, resources, and technology we strive to enhance the experience of our internal Team Members and to continue creating amazing live experiences for the guests that we serve.

ASM GLOBAL, has an excellent and immediate opening for a Concessions Manager at Thunder Ridge - Nature Arena. This Concessions Manager will be responsible for managing concessions operations in the facility by performing the following duties.

Essential Duties and Responsibilities

• Supervises the concessions employees in the preparation and service of food and refreshments, as well as clean-up.
• Assists in the training of concessions employees engaged in the preparing and cooking foods to ensure high quality, efficient and profitable food service.
• Purchases refreshments, according to anticipated demand and familiarity with public taste in food and beverages.
• Directs storage, preparation, and serving of refreshments by other workers at refreshment stand or circulating throughout audience.
• Assigns concessions workers to locations.
• Tabulates receipts and balances accounts.
• Inventories supplies on hand at end of each day or other designated period.
• Works within guidelines for food and labor costs.

Supervisory Responsibilities           

• Directly supervises all employees in concessions. Carries out supervisory responsibilities in accordance with ASM Global’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding; disciplining employees in conjunction with Human Resources; addressing complaints and resolving problems.

Education and/or Experience          

• Bachelor's Degree (BA) from four-year college or university
• 1 to 2 years related experience and/or training
• Or equivalent combination of education and experience
• Previous management experience in a similar venue

Skills and Abilities  

• Demonstrated ability to control costs, generate increased revenue and manage accounts payable/receivable and financial reporting
• Strong written, verbal and interpersonal skills
• Ability to function in a fast-paced, team-oriented environment
• Ability to train workers in preparation and cooking of foods to ensure high quality, efficient and profitable food service.
• Ability to manage several direct reports
• Knowledge of computers.  

Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle, or feel and reach with hands and arms. The employee must regularly lift and /or move up to 50 pounds.

NOTE: The essential responsibilities of this position are described under the headings above.  They may be subject to change at any time due to reasonable accommodation or other reasons.  Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

ASM GLOBAL is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.