Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent and innovation led company with 738,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients succeed and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com. 

The Senior (C-Suite) Executive Administrative Support Professional provides the highest level of executive support and serves as a contact for the most senior executive roles within Accenture. 

This individual may work directly with the Executive’s Chief of Staff and administrative team to support the executive at the most effective and efficient level.

The support will be global, complex organizational responsibilities to include managing calendar(s), coordinating meeting and appointments, travel arrangements with logistics including itineraries, etc.  

 Requires a minimum of 5+ years of progressively responsible secretarial and administrative experience or a combination of related education and business experience.   Previous support of Senior/C-Suite level executive a plus.  Flexibility for extensive overtime is required.

Strong skill set with demonstrated proficiency required. 

Key Responsibilities

• Member of the executive’s administrative team, coordinating schedule and logistics while managing a high volume of requests and demands

• Manage and maintain complex calendars and coordinate appointments, meetings, conference calls, etc. for executives, including extensive rescheduling. 

• Create, own, manage and maintain spreadsheets to address the executive’s actionable items, pending requests, reminders, etc., working with the administrative team for resolution.

• Strong verbal and written skills in both the local language and English.

• Content Delivery – printing, organizing information for meetings; maintaining detailed tracking and lists.

• Provide onsite support, as needed.

• Work with team members to coordinate local office logistics and catering requests in preparation for on-site meetings.

• Represent the executive and act as a liaison between executive(s) and their management, peers or organization, with responsibility of action within pre-agreed limits. This individual may be the Executive’s first point of contact.

• Act as interface between client and executive(s) teams. Will work with the executive’s team to make decisions on behalf of executive within limits, understanding the potential impact of the actions taken.

• Develop relationships with executives’ clients, other top executives within the company, and their EA’s.

• Handle confidential information relevant to the strategy of the business, the executive, etc.

• Anticipate travel needs of executive and coordinate complex travel arrangements, typically involving multiple changes and destinations based on understanding of executive’s availability and obligations taking into consideration other top executives, top clients, etc.

• Review and sort paper-based and/or electronic mail, identifying action required and taking action where appropriate.

• Handle a variety of special requests at the request of the executive and/or administrative team.

• May assist with personal business as and when appropriate.

Must have behaviors

• Professional with a good executive presence—demonstrated poise, able to remain calm under fire

• Proactive business partner—demonstrated customer service mentality, assuming ownership over solutions with a customer centric approach, including a desire and willingness to be flexible/adaptable.

• High level of energy and love of work and business—expresses a genuine interest in business as well as a willingness and desire to learn our business

• Critical thinker and problem solver—independently overcomes roadblocks and delivers full-fledged solutions to identified obstacles

• Collaborative with high EQ—able to engage a diverse set of stakeholders, understand their viewpoints, build long-term relationships, and create a collaborative and inspirational environment within the team

• Team player—desire to work as a team player while accepting substantial individual responsibility and proactively creating value for the team

• Empathy –being able to put themselves in the shoes of the executive and make sound decisions using judgement based on the expectations of the executive.

• Technology savvy with an interest in new generation technology—comfortable doing things a different way, trouble-shooting and recommending new technology (being invested in the take-up of our new technology)

• Discrete—able to be trusted with highly confidential information

• Self-starter--demonstrated ability to be a self-starter and assume greater responsibilities over time

• Continuous learner/improvement mindset—desire to learn quickly with commitment to excellence

Must have key skills

• High degree of solid judgement and empathy

• Organization and multi-tasking skills—able to simultaneously manage and prioritize multiple projects in a fast-paced environment, take ownership in a proactive fashion, and deliver and perform to senior management timelines is critical. Must be able to meet deadlines

• Strong communication skills

• Strong local and English language skills

• Ability to be agile, with a flexible workstyle

• Ability to work in a fast-paced environment with a heavy workload

• Intermediate MS Office skills, with advanced Outlook skills

• Global Travel management experience required

Benefits of working at Accenture: 

• Holistic well-being program including health insurance

• Life & Salary Continuance Insurance

• 18 weeks paid parental leave

• Long & short-term career break opportunities

• Structured career development program

• Local and international career opportunities.

• Certified as a Family Inclusive Workplace™

• Flexible Work Arrangements - centered around Accenture’s Truly Human ethos and our commitment to supporting the health and wellbeing of our people.

• We are proud to be in the top 3 of last year’s Diversity & Inclusion Index!

Equal Employment Opportunity Statement for Australia:

At Accenture, we recognise that our people are multi-dimensional, and we create a work environment where all people feel like they can bring their authentic selves to work, every day.

Our unwavering commitment to inclusion and diversity unleashes innovation and creates a culture where everyone feels they have equal opportunity. Our range of progressive policies support flexibility in ‘where’, ‘when’ and ‘how’ our people work to ensure that Accenture is an organisation where you can strive for more, achieve great things and maintain the balance and wellbeing you need.

We encourage applications from all people, and we are committed to removing barriers to the recruitment process and employee lifecycle. All employment decisions shall be made without regard to age, disability status, ethnicity, gender, gender identity or expression, religion or sexual orientation and we do not tolerate discrimination. If you require adjustments to the recruitment process or have a preferred communication method, please email [email protected] and cite the relevant Job Number, or contact us on +61 2 9005 5000.

To ensure our workplace is inclusive and diverse we are setting bold goals and taking comprehensive action. To achieve these goals, we collect information that allows us to track the effectiveness of our Inclusion and Diversity programs. Learn how Accenture protects your personal data and know your rights in relation to your personal data. Read more about our Privacy Statement. 

About Accenture

Accenture is a leading global professional services company that helps the world’s leading organizations build their digital core, optimize their operations, accelerate revenue growth and enhance services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 774,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com 

Equal Employment Opportunity Statement for Australia:

At Accenture, we recognize that our people are multi-dimensional, and we create a work environment where all people feel like they can bring their authentic selves to work, every day.

Our unwavering commitment to inclusion and diversity unleashes innovation and creates a culture where everyone feels they have equal opportunity. Our range of progressive policies support flexibility in ‘where’, ‘when’ and ‘how’ our people work to ensure that Accenture is an organisation where you can strive for more, achieve great things and maintain the balance and wellbeing you need.

We encourage applications from all people, and we are committed to removing barriers to the recruitment process and employee lifecycle. All employment decisions shall be made without regard to age, disability status, ethnicity, gender, gender identity or expression, religion or sexual orientation and we do not tolerate discrimination. If you require adjustments to the recruitment process or have a preferred communication method, please email [email protected] and cite the relevant Job Number, or contact us on +61 2 9005 5000.

To ensure our workplace is inclusive and diverse we are setting bold goals and taking comprehensive action. To achieve these goals, we collect information that allows us to track the effectiveness of our Inclusion and Diversity programs. Learn how Accenture protects your personal data and know your rights in relation to your personal data. Read more about our Privacy Statement.