Remote Online Notary Lead

Posted:
12/5/2024, 3:08:26 AM

Location(s):
California, United States ⋅ Florida, United States ⋅ New York, United States ⋅ Washington, United States ⋅ Arizona, United States ⋅ Texas, United States ⋅ New York, New York, United States ⋅ Santa Ana, California, United States

Experience Level(s):
Senior

Field(s):
Customer Success & Support

Workplace Type:
Remote

Who We Are

Join a team that puts its People First! First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for nine consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

Under direction from Escrow Officers/Escrow Branch Managers, verifies a signer and documents provided using audio-visual technology.

HOW YOU'LL CONTRIBUTE

  • Act as the team’s resource and subject matter expert to answer questions and create resolutions using experience, best practices and sound judgment.
  • Review and verify signer’s identity according to the applicable commissioning state’s requirements.
  • Notarize and record documents using approved audio-visual and online technology.
  • Refer all questions or concerns to Escrow Officers. This position will not offer advice on processes or procedures.
  • Troubleshoots and guides others on wide variety of complex problems and identifies solutions within broad application and functional expertise.

WHAT YOU'LL BRING

Required Education, Experience, Certification/Licensure

  • High School diploma or equivalent
  • Some college preferred
  • Must be a Notary Public
  • Must have a valid Driver’s License
  • 2-3 years related experience reviewing and notarizing documents
  • Possess real estate/escrow/title terminology
  • Demonstrated leadership experience

KNOWLEDGE, SKILLS, AND ABILITIES (KSAs)

  • Demonstrated leadership, organizational and problem solving skills
  • Exercises confidence, sound judgment and independent decision making skills
  • Ability to understand and execute policy and procedures
  • Emerging leader skills
  • Establishes effective working relationships at the department level

Pay Range: $23.8- $39.71 Hourly

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting.  Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location

What We Offer

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

First American

Website: https://www.firstam.com/

Headquarter Location: Santa Ana, California, United States

Employee Count: 10001+

Year Founded: 1889

IPO Status: Public

Industries: Financial Services ⋅ Insurance ⋅ Property Insurance ⋅ Real Estate ⋅ Real Estate Investment