Zelis is hiring a Scrum Master to join our Data Intelligence team! The Scrum Master acts as a servant leader and coach for their team(s) by facilitating clear communication to management and to the team, helping to educate the team in Scrum, Kanban and SAFe, and ensuring that the agreed Agile process is being followed. The Scrum Master is open, approachable, collaborative, and enjoys working with passionate people. They are proactive in solving problems to help their team(s) succeed. They will drive the Agile framework that results in high quality product delivery and continuous improvements in a fast-paced environment by helping to remove impediments and fostering an environment for high-performing team-dynamics

Location and Workplace Flexibility: We have offices in Atlanta GA, Boston MA, Morristown NJ, Plano TX, St. Louis MO, St. Petersburg FL, and Hyderabad, India. We foster a hybrid and remote friendly culture and all of our employee's work locations are based on the needs of the position and determined by the Leadership team. In-office work and activities, if applicable, vary based on the work and team objectives in accordance with Company policies. 

Responsibilities

• Support the rules of Scrum, Built-In Quality practices from Extreme Programming (XP), Work in Process (WIP) limits from Kanban, and any other process rules the team has agreed
• Facilitate the team’s progress toward team goals by assisting the product owner(s) in maintaining and prioritization of the product backlog, as well as lead daily and sprint goals in the context of the current Program Increment (PI) Objectives
• Lead team efforts in relentless improvement by educating them on problem-solving techniques
• Address and eliminate issues to improve achievement objectives
• Work with cross-functional Scrum teams to collaborate on timelines and best practices
• Facilitate team meetings, including the Daily Stand-up, Backlog Refinement, Sprint Planning, Sprint Review, and Sprint Retrospective
• Guide the team in establishing normalized estimates and helps the team understand how to estimate Features and Capabilities

Experience, Qualifications, Knowledge, and Skills

• Bachelor’s degree or other four-year degree
• Certified Scrum Master
• 3-4 years’ experience supporting technical projects and leading Kanban agile teams such as software development and delivery, as a Scrum Master or Project Manager
• Thorough knowledge of Scrum framework and application of core Agile values and principles in managing Product Development and Delivery
• 3-4 years’ experience working with Jira to manage team sprints and commitments.
• Exposure to modern engineering practices like Unit Test-Driven Development, Acceptance Test-Driven Development and Continuous Integration
• Experience in successfully delivering medium/large size projects with minimal direction

Preferred Qualifications

• SAFe Agile certification
• Lean Six Sigma certification
• Healthcare IT experience preferred

As a leading payments company in healthcare, we guide, price, explain, and pay for care on behalf of insurers and their members. We’re Zelis in our pursuit to align the interests of payers, providers, and consumers to deliver a better financial experience and more affordable, transparent care for all. We partner with more than 700 payers, including the top-5 national health plans, BCBS insurers, regional health plans, TPAs and self-insured employers, over 4 million providers, and 100 million members, enabling the healthcare industry to pay for care, with care. Zelis brings adaptive technology, a deeply ingrained service culture, and a comprehensive navigation through adjudication and payment platform to manage the complete payment process.

Commitment to Diversity, Equity, Inclusion, and Belonging 
At Zelis, we champion diversity, equity, inclusion, and belonging in all aspects of our operations. We embrace the power of diversity and create an environment where people can bring their authentic and best selves to work. We know that a sense of belonging is key not only to your success at Zelis, but also to your ability to bring your best each day.

Equal Employment Opportunity  
Zelis is proud to be an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

We encourage members of traditionally underrepresented communities to apply, even if you do not believe you 100% fit the qualifications of the position, including women, LGBTQIA people, people of color, and people with disabilities.  

Accessibility Support 

We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email [email protected]   

SCAM ALERT: There is an active nationwide employment scam which is now using Zelis to garner personal information or financial scams. This site is secure, and any applications made here are with our legitimate partner. If you’re contacted by a Zelis Recruiter, please ensure whomever is contacting you truly represents Zelis Healthcare. We will never asked for the exchange of any money or credit card details during the recruitment process. Please be aware of any suspicious email activity from people who could be pretending to be recruiters or senior professionals at Zelis.