Perform onsite analysis, diagnosis, and resolution of desktop problems for end users and recommend and implement corrective solutions.

Address IT issues from the Help Desk ticket assigned.

Install, configure, test, maintain, monitor, and troubleshoot end-user workstations and related hardware and software.

Image and Reimage desktop and laptop computers using Microsoft System Center.

Communicate with employees on replacement or upgrades to the current system. Research simple to complex troubleshooting techniques.

Perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, and configuring systems and applications.

Be familiar with Windows 10 and Office 2016 and 365.

Receive and respond to incoming calls, pages, and/or e-mails regarding desktop problems.

No unsolicited agency submittals please.  Agency partners must be invited to participate in a search by our Talent Acquisition Team and have signed terms in place prior to any submittal.  Resumes submitted directly to any Curtiss-Wright employee or affiliate will not qualify for fee payment, and therefore become the property of Curtiss-Wright.  

Compliance Statement

This position may require exposure to export-controlled information and subject to additional security screening.  In the event information provided during the security screening reveals ineligibility to access export-controlled information, any offer of employment may be reconsidered or withdrawn. 

Curtiss-Wright values diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If you require accommodation due to a disability at any time during the recruitment and/or assessment process, please contact Talent Acquisition and we will make all reasonable efforts to accommodate your request.