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Job Description Summary:

The Director is responsible for providing operational leadership to all designated departments. This position will have project responsibility which requires accountability for all aspects of projects over the entire lifecycle of the project (initiating, planning, execution and ongoing monitoring). Also provides performance improvement coaching, leadership and training to diverse healthcare teams through applications of LEAN principles and tools, including, but not limited to, value stream mapping, root cause analysis and visual management to support continuous process improvement throughout the business units. Develops and maintains collaborative relationships with medical and healthcare system leaders to ensure effective, results-oriented project outcomes. Responsible to working with both core and matrix departments to design, implement and evaluate operations that are best-in-class as evidenced by measurable results.

Minimum Qualifications:

Master's Degree (Required)

JOB SUMMARY
The Director is responsible for providing operational leadership to all designated departments. This position will have project responsibility which requires accountability for all aspects of projects over the entire lifecycle of the project (initiating, planning, execution and ongoing monitoring). Also provides performance improvement coaching, leadership and training to diverse healthcare teams through applications of LEAN principles and tools, including, but not limited to, value stream mapping, root cause analysis and visual management to support continuous process improvement throughout the business units. Develops and maintains collaborative relationships with medical and healthcare system leaders to ensure effective, results-oriented project outcomes. Responsible to working with both core and matrix departments to design, implement and evaluate operations that are best-in-class as evidenced by measurable results.

MINIMUM QUALIFICATIONS
Master's degree
Years of experience: 5

SPECIALIZED KNOWLEDGE
MS Office Products (including Word, Excel, PowerPoint). Effective communication, interpersonal, organizational and facilitation skills. Independent and self-motivated Kind and Length of Experience: Background in healthcare, finance, or other related fields involving data, analysis, and process implementation is required. Critical thinking as well as strong analytical, planning and organizational skills required. A minimum of five years experience required.

DESIRED ATTRIBUTES
MBA or MHA (or equivalent); Certified Six Sigma Black Belt or equivalent work experience Specialized Knowledge: . Project Management training, operational efficiency. Experience leading and implementing large scale projects; proven experience in change management. Demonstrated ability to initiate and complete projects. : Ten years experience preferred

BEHAVIORAL COMPETENCIES
Leadership Competencies

INFORMATION SECURITY
Maintains confidentiality of log-on password(s) and security of other authentication devices (e.g., key fobs, proximity devices, etc.).
Ensures privacy and security of information entrusted to their care.
Uses company business assets and information resources for management-approved purposes only.
Adheres to all information privacy and security policies, procedures, standards, and guidelines.
Promptly reports information security incidents to the OhioHealth Information Security Officer.

RESPONSIBILITIES AND DUTIES
1.
25%
Responsible for execution of major operations project work construction, capital, facilities, process improvement, CARF, etc. Provides project leadership, consultation and implementation to execute new projects/programs and major enhancements to existing programs. Coordinates this implementation with potential users; physicians, patients, clinical staff and other departments. Is able to monitor progress and identify potential barriers to success. Reports progress to key stakeholders as requested.

2.
25%
Identifies and explores opportunities to improve performance in quality, patient/family experience, culture, and finance. Also works with teams to support innovation and risk taking. The approach should emphasize value-based healthcare along the continuum of care

3.
20%
Participates in goal development, playbook development, long-range financial planning and system initiatives as assigned. Partners with executives, clinicians and clinical managers in achieving goals. Champions the application of standard work for administrative processes with the specific aim of minimizing variability and improving operational performance.

4.
20%
Manages operations across direct reporting cost centers and teams.

5.
10%
Change Agent: acts as a local leader in change management. Must be able to see the “big picture” and use experience and creativity to drive change throughout the business units. The major duties, responsibilities and essential functions listed above are not intended to be all-inclusive of the duties, responsibilities and essential functions to be performed by employees in this job. Employee is expected to all perform other duties as requested by supervisor.

Desired Qualifications

MBA or MHA (or equivalent)

Specialized Knowledge: MS Office Products (including Word, Excel, PowerPoint).

Effective communication, interpersonal, organizational and facilitation skills. Independent and self-motivated.

Kind and Length of Experience: Background in healthcare, nursing, clinical operations or other related fields inclusive of process implementation and clinical operations leadership is required. Critical thinking as well as strong analytical, planning and organizational skills required.
​A minimum of five years' experience required.

Work Shift:

Day

Scheduled Weekly Hours :

40

Department

Administration

Join us!
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry

Equal Employment Opportunity

OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment