Career Category

Information Systems

Job Description

Join Amgen's Mission to Serve Patients

If you feel like you’re part of something bigger, it’s because you are. At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies. We are global collaborators who achieve together—researching, manufacturing, and delivering ever-better products that reach over 10 million patients worldwide. It’s time for a career you can be proud of.

Live

What you will do

Let’s do this. Let’s change the world. In this vital role you will be responsible for supporting our enterprise manufacturing data centers and the logistical layout of resources and equipment within our manufacturing campus located in Hyderabad, India. The role is accountable for providing direction and operational oversight of our enterprise data center service and operations. The Sr. Associate IS Engineer will work with the Senior Manager Information Systems and will be based out of Hyderabad, India.

The Sr. Associate IS Engineer – Data Center Operations role has complex responsibilities, including managing cable pathways, space, power, and cooling requirements. Our specialists fulfill a critical role in the data center capacity planning process and manage local business continuity and disaster recovery plans. The Sr. Associate IS Engineer – Data Center role will provide oversight of the Data Center Operations team within our Hyderabad location.

Data Center Operations is the enterprise department that manages the physical hosting infrastructure and provides support to private and public cloud hosting options, compute, storage, hyper-converged and backup systems. The Sr. Associate IS Engineer – Data Center Operations provides operational oversight of critical infrastructure requiring 99.999% uptime as well as security and compliance requirements.

• Provides guidance to the Data Center Service Owner, IS Architects, full time employees, and third-party service providers on the development, delivery, and continuous improvement of data center regional operations
• Ensures service is aligned with the key principles of service ownership which includes meeting the needs of the business, cost effectiveness, scalability, compliance, reliability, and resilience
• Implements infrastructure architecture standards in accordance with industry practices and ensures alignment to standards throughout project completion
• Responsible for driving the completion of substantial projects, programs, and strategies by collaborating with appropriate internal technical specialists, third-party service providers and by providing frequent clear and concise written communications
• Validates alignment with industry standard methodologies, current Inquisitive building offerings, and construction methods of substructure distribution supporting complex networking environments
• Develops and maintains functional relationships across multidisciplinary teams to anticipate future physical infrastructure requirements
• Provides representation and technical interface to key internal partner organizations including virtualization, network, storage, compute, facilities, and engineering
• Contributes to Capacity Planning, Business Continuity, and Disaster Recovery Exercises
• Provides ITIL Process Planning as applicable
• Strong written and verbal communication skills in English
• Travel: Domestic and international travel up to 15% may be required

Win

What we expect of you

Basic Qualifications:

• Master’s degree and 1 to 3 years of Information Systems and Data Center Operations experience
• Bachelor’s degree and 3 to 5 years of Information Systems and Data Center Operations experience
• Diploma and 7 to 9 years of Information Systems and Data Center Operations experience

Preferred Qualifications:

• Deep technical expertise with IS architecture, including scalable fiber optic networks
• Demonstrated experience in implementing and managing physical infrastructure for large enterprises
• Demonstrated experience in maintaining highly available, fault-tolerant, redundant data center infrastructure
• Experience crafting hierarchical diagrams, maintaining fiber optic rings, and structured cabling
• Experience managing sophisticated physical architectures within highly supervised environments
• Experience with multiple data transport methods such as Single Mode and Multi-Mode Fiber Optics, Copper, Wi-Fi, and Cellular (3G, 4G LTE and 5G)
• Experience crafting multi-segmented networks is highly desirable
• Knowledge of compliance standards and requirements within highly supervised environments is preferred
• Demonstrated communication and presentation skills

Thrive

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for our teammates’ professional and personal growth and well-being.

In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.

Apply now

for a career that defies imagination

In our quest to serve patients above all else, Amgen is the first to imagine, and the last to doubt. Join us.

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