Posted:
9/4/2024, 7:35:29 AM
Location(s):
Barrie, Ontario, Canada ⋅ Ontario, Canada
Experience Level(s):
Mid Level ⋅ Senior
Field(s):
Customer Success & Support
Workplace Type:
Hybrid
Bill Gosling Outsourcing is committed to the career development of our people. If you are interested in joining a company with modern facilities and a team environment, click on the “Apply” button to get started!
Are you looking for a rewarding career? If so, take a leap now towards this fantastic opportunity to join a global business with amazing people!
We are seeking a motivated and results-oriented individual to join our team as a Collections Agent. As a Collections Agent, you will be responsible for contacting customers to collect outstanding debts, negotiate payment arrangements, and maintain accurate records of interactions.
Start Date: September 13, 2024
Office Location: Hybrid (Onsite & Remote) 55 Mulcaster Street, Barrie, ON
Responsibilities
Contact customers via phone, email, and mail to collect overdue payments
Negotiate payment plans and settlements with customers to resolve outstanding debts
Document all customer interactions and payment arrangements accurately in the system
Follow up with customers to ensure payment agreements are upheld
Collaborate with other team members to develop strategies for improving collection efforts
Provide excellent customer service while adhering to company policies and regulations
Requirements:
What We're Looking For:
What We Offer:
Hourly wages starting at $17.00/ hour with bonus/commission potential based on performance
Flexible hybrid work environment
Health & Dental Benefits
All equipment will be provided by us
State of the Art office with large windows embracing natural light and beautiful views of Lake Simcoe!
Onsite Massage Therapist and cosmetic technician for hair and nail services
Onsite gym with Peloton bike and high-end equipment
Why Bill Gosling Outsourcing?
Canadian owned company
We have offices across the Globe – including North America, Philippines, Costa Rica, United Kingdom, Trinidad & Tobago, India
Over 60 years of experience in the BPO industry
We like to have fun! We strive to create a fun, diverse, and engaging workplace, which promotes both personal and professional growth.
Encourage personal and professional growth and development with ongoing training and internal opportunities for career progression
Making lives better, one connection at a time – that's what Bill Gosling Outsourcing is all about!
CHECK US OUT FOR YOURSELF
Twitter & Instagram: bgocareers
Facebook: Bill Gosling Outsourcing
LinkedIn: Bill Gosling Outsourcing
Website – https://www.billgosling.com/careers
Bill Gosling Outsourcing is committed to ensuring equal access and participation for people with disabilities. People with disabilities will be treated in a way that allows them to maintain their dignity and independence.
We believe in integration, and we are committed to meeting the needs of people with disabilities in a timely manner. We will do so by removing and preventing barriers to accessibility and by meeting our accessibility requirements under Ontario’s accessibility laws. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Website: https://billgosling.com/
Headquarter Location: Newmarket, Ontario, Canada
Employee Count: 5001-10000
Year Founded: 1955
IPO Status: Private
Last Funding Type: Private Equity
Industries: Accounting ⋅ Outsourcing