Posted:
8/29/2025, 3:05:38 AM
Location(s):
Delaware, United States ⋅ San Antonio, Heredia Province, Costa Rica ⋅ Heredia Province, Costa Rica
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Customer Success & Support
This position executes consistently to daily, weekly, and monthly core responsibilities. They provide strong customer service to both, internal and external customers. They hold themselves accountable and consistently deliver results.
What you will do
Complete the ORO & Portal Tracker daily.
Audit & approve the SAP ORO monthly.
Cross Check between Aging report and Portal Accounts
Ensure accurate and timely transmission of customer invoices through third party invoice portals (i.e., US Government, WAWF, Non-Government)
Create weekly status reports for portal, ORO.
Follow up, troubleshoot any invoice you can’t upload right the first time.
Participate in calls to help solving issues.
Closely work with collections and customer service team to look for improvement areas.
What you need
Technical Degree or at least advanced studies at university degree level, preferably in Business Administration, Accounting, Finance, or related field.
Fluent spoken and written English.
Oracle, SAP and JDE systems knowledge is a plus.
Website: https://www.stryker.com/
Headquarter Location: Kalamazoo, Michigan, United States
Employee Count: 10001+
Year Founded: 1941
IPO Status: Public
Industries: Biotechnology ⋅ Health Care ⋅ Life Science ⋅ Medical ⋅ Medical Device