Executive Manager, Change

Posted:
10/1/2024, 12:28:13 PM

Location(s):
New South Wales, Australia ⋅ Sydney, New South Wales, Australia

Experience Level(s):
Expert or higher ⋅ Senior

Field(s):
Business & Strategy

Do work that matters

Group Corporate Services (GCS) manages the Procurement, Supplier risk and Property functions for the Group. This includes both retail and commercial portfolios domestically, as well as international support.

In the Procurement space, the team facilitates the commercial negotiations, contract creation and ongoing performance and risk management across our supplier landscape.


For the Group’s property portfolio, we have accountability for the portfolio strategy, space planning, leasing, design, construction, business transition and ongoing facilities management.
 

Our role is to ensure that change lands effectively, safely, with minimum impact and maximum value for our internal teams and stakeholders across the Group.

See yourself in our team

We are high performing team with far reaching networks across CommBank. In the GCS Transformation & Change team we are committed to creating a superior change experience for our teams and business stakeholders. We partner with our Business Platforms crew, communications team and business stakeholders to engage, enable and embed change whilst always looking to evolve our capability as a team.

In your role

As the Executive Manager, Change for Group Corporate Services you will be leading the GCS Organisational Change Team who partners with the Business Platforms Crew, Procurement and Property teams within GCS to execute on strategic projects.

Here, you will be working closely with various stakeholders in an agile environment taking the lead in planning a comprehensive change management approach to initiatives, developing fit-for-purpose change interventions and solutions that deliver value and maximise change adoption. 

More specifically, you will

  • Leading and supporting a team of Senior Change and Change Managers in their capabilities and delivery of the change management portfolio for GCS

  • Innovating and continuously improving the change strategy and activities commensurately through GCS strategic projects

  • Effectively delivering change interventions and solutions across functions ensuring outcomes are successfully achieved

  • Driving the change impact assessments ensuring they are an accurate reflection of the various impacts on the Group, associated people risks and how it will be managed

  • Building and maintaining strong relationships with various stakeholders whilst enhancing the understanding of change and project implementation plan

  • Transitioning change into business as usual, using metrics to monitor progress, adoption and sustainability

  • Leading the team in designing and developing change collateral as required including presentations, training materials, communications and reference material

  • Designing and implementing business readiness tracking metrics for Change Management readiness measures

We’re interested in hearing from people who have

  • Established experience in change management roles, preferably within the financial services industry in a risk/regulatory capacity

  • Demonstrable experience in Supplier Risk / Procurement is advantageous

  • Strong communication skills working with a range of audiences to create a shared vision - including written, verbal and interpersonal skills with the ability to influence

  • Strong experience in rolling out systems change including the ability to come up to speed quickly with technical concepts and system functionality.

  • Change management experience leading large-scale change programs with a focus on Organisational Change

  • Demonstrable track record of managing and delivering to a change/project plan

  • Strong attention to detail with exceptional organisation and planning ability to achieve deadlines and prioritise effectively

  • Solid leadership ability and experience with the ability to support team members with their development

  • Demonstrable track record of resolving complex operational scenarios, problems and challenges

  • Technical expertise across workflow tools e.g. SharePoint Online, JIRA is advantageous

  • A proactive approach and ability to work autonomously

  • Risk Mindset –All CommBank employees are expected to proactively identify and understand, openly discuss and act on current and future risks

If this sounds like you, please apply now!

We support our people with the flexibility to balance where work is done with at least half your time each month connecting in our Sydney office. We also have many other flexible working options available including changing start and finish times, part-time arrangements and job share to name a few. Talk to us about how these arrangements might work for you. 

If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.

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