Job Description:

Start Up & Support Lead will work with new logos, renewals, and selected migrations (of an in-scope size & complexity), engaging with the key Account stakeholders and the Client, to implement the corporate billing and invoicing processes, utilizing the standard DXC defined tools. 

Key Responsibilities and Tasks:

- Responsible for providing process and system expertise in all areas of invoicing and volumetric billing and reporting, and for the implementation of the DXC corporate billing tools.

- Perform reviews and analysis to extract, interpret and understand the DXC contractual requirements for billing, including pricing methodologies, geographic / business unit splits, service level agreements, PO requirements, chargeback and reporting, and invoicing issuance.

- Work with DXC teams (AE, ADL, Pricer, Transition & Transformation, Service Delivery Tower leads & finance) and the Client to deliver billing solutions, which ensure invoices are issued in line with regulatory and DXC contractual commitments.

- Work with Service Delivery, third party providers and Account teams to identify source systems required to capture volumetric and billing information. Collaborate with Account & Delivery teams, and Client, to confirm business rules and data elements required to calculate invoices, and provide the supporting information, to ensure client approval of the invoice.

- Contribute, together with Service Delivery, to establish processes to ensure volumetric data quality & integrity checks and are in place, to minimize revenue leakage, rework, or client dissatisfaction.  

- Identify and engage subject matter experts as required (Tax, Legal, Global Trade, etc.). Coordinate partner and internal resources effectively and efficiently.

- Designs & delivers the monthly Process for creating, reviewing, approving, and issuing Invoices & supporting documentation.

- Implement standard corporate billing tools, used to calculate the charges and to issue the invoices (ERP, Atlas, GBRT etc.)
 

- Document the Business requirements for billing solution automation. Collaborate with the Atlas technical team and Service Delivery to build, test and implement billing & invoice solutions which meets the contract requirements.

- Creates and deploys the account handbook, which fully details the invoice solution and processes which have been designed and implemented. Completes training and handover of billing solution to On-going run team.

- Supports On-going team to maintain and update the Billing solution, through the life of the contract, as required.

- Maintains and is responsible for high standards of business control, ensuring compliance with company policy & business process requirements in relation to DXC business.

Skills and Knowledge 

-Strong Data analytical skills and good technical analysis skills, with the ability to resolve issues & provide solutions.

- Knowledge of & experience in project management methodologies.

- Knowledge of & experience in order management, invoicing & customer relationship management.

- Ability to read and interpret contractual documents, extracting all relevant information and identify any gaps that may be required to ensure accurate and efficient Billing.

- Strong financial and accounting skills, with good business acumen is desirable

- Ability to adapt and work effectively under shifting priorities, combined with ability to switch between multiple accounts, and prioritize workload accordingly.

- Understands order & invoicing requirements as part of the E2E process in support of the account & the customer.

-  Ability to work with all levels of management and across organizations globally

- Self-starter who can work independently and propose, plan, and execute tasks through to completion

- Proficient Microsoft Office 365 skills, Excel to Advance level, Word / PowerPoint to intermediate level.

- English language mastery

- High Attention to detail

- Good communication skills, both written and verbal.

- USA citizen and resident, with necessary security clearance, to work on USA restricted contracts.

If you are an applicant from the United States, Guam, or Puerto Rico

DXC Technology is an Equal Opportunity/Affirmative Action employer. All qualified candidates will receive consideration for employment without regard to disability, protected veteran status, race, color, religious creed, national origin, citizenship, marital status, sex, sexual orientation/gender identity, age or genetic information. DXC's commitment to diversity and inclusive selection practices includes ensuring qualified long-term unemployed job seekers receive equal consideration for employment. View postings below.

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